Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,682 total


Verified July 20, 2022

Excellent service.

Excellent service.

Insurer: Trupanion Canada

By: Thomas

Useful
Verified July 20, 2022

Very prompt payment Prompt friendly helpful support Clear and thorough breakdown of reimbursement

Very prompt payment Prompt friendly helpful support Clear and thorough breakdown of reimbursement

Insurer: Trupanion Canada

By: EVA

Useful
Verified July 20, 2022

Amber was so sweet and really cared about our situation.

Amber was so sweet and really cared about our situation. She was the best !!!

Insurer: Trupanion

By: Shari

Useful
Verified July 20, 2022

Amber was so sweet and really cared about our situation.

Amber was so sweet and really cared about our situation. She was the best !!!

Insurer: Trupanion

By: Shari

Useful
Verified July 20, 2022

Excellent

I am forever grateful for all the help showed to me and my pets.

Insurer: Trupanion

By: Judith

Useful
Verified July 20, 2022

Very satisfied customer

I had great service and my claimed was settled quickly....thank you I love this pet insurance

Insurer: Trupanion

By: Linda

Useful
Verified July 20, 2022

I paid out of pocket and then havent received my claim do to it getting sent to vet instead so vet got double paid.

I paid out of pocket and then havent received my claim do to it getting sent to vet instead so vet got double paid. it is nothing against trupanion though.

Insurer: Trupanion

By: Debbie

Useful
Verified July 20, 2022

Excellent

I am forever grateful for all the help showed to me and my pets.

Insurer: Trupanion

By: Judith

Useful
Verified July 20, 2022

Very satisfied customer

I had great service and my claimed was settled quickly....thank you I love this pet insurance

Insurer: Trupanion

By: Linda

Useful
Verified July 20, 2022

The ONLY Pet Insurance to Consider

I've always had quick responses from Trupanion and claims are effortless! I couldn't recommend them more highly.

Insurer: Trupanion

By: Laura

Useful

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