Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,682 total
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Trupanion and companions
Customer service representative was very thoughtful and attentive. Answered all my questions and help me with some things that needed clarification.
Insurer: Trupanion Canada
By: Frances
Satisfied but a new member so not 100% sure how great you are but as of yet I'm impressed.
Satisfied but a new member so not 100% sure how great you are but as of yet, I'm impressed. Service is clear and fast and fair.
Insurer: Trupanion Canada
By: Suzanne
Very quick with no problems
Very quick with no problems
Insurer: Trupanion Canada
By: Michelle
Blair was extreme helpfull
Blair was extreme helpfull
Insurer: Trupanion
By: Karen
Blair was extreme helpfull
Blair was extreme helpfull
Insurer: Trupanion
By: Karen
Great company always efficient & polite customer service; very helpful in answering questions.
Great company, always efficient & polite customer service; very helpful in answering questions. Frustrated to learn there is not one deductible across the board ~ but one for each diagnosis; costs can be overwhelming.
Insurer: Trupanion
By: Karen
I have had nothing but great customer service.
I have had nothing but great customer service. Great product.
Insurer: Trupanion
By: Tina