Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,682 total
Other Categories
Better coverage
I was shopping for new insurance after cancelling with Fetchpet for misleading information, Furkin answered all my questions I had and had better coverage than Fetchpet.
Insurer: Furkin
By: Carolyn
Because of your excellent response time in processing the first claim I've submitted that went beyond my deductible.
Because of your excellent response time in processing the first claim I've submitted that went beyond my deductible. After years of paying my premiums, I had to submit a claim following a very difficult, and expensive, experience at an emergency hospital, and my claim was quickly processed and my payment was deposited within about 3 days. So thank you.
Insurer: Trupanion Canada
By: Michael
Erin was very courteous and professional.
Erin was very courteous and professional. Pleasing tone and very happy to assist me.
Insurer: Trupanion Canada
By: Katherine
Bostonmomx2
My 2 Boston Terriers have had major unexpected heath issues Spleen out none graphs etc and Trupanion had came through for us everyime! I will never have a dog without Trupanion and I tell my story and recommend it every chance I get!!
Insurer: Trupanion Canada
By: Jenny
Trupanion Pet Insurance
The claims process was fairly straightforward and easy to understand. The length of time to process the claim was extremely fast after receiving my petâs medical history. Overall I was very happy with constant communication and updates I received for my first claim.
Insurer: Trupanion Canada
By: Shanta
The gentleman I spoke with was so polite and knowledgeable
The gentleman I spoke with was so polite and knowledgeable
Insurer: Trupanion Canada
By: Beverley
Agent was right on top getting information emailed to me.
Agent was right on top getting information emailed to me. Very helpful.
Insurer: Trupanion
By: Roma
Great insurance
Always swift response and always there when you need them
Insurer: Trupanion
By: Donna