Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,682 total
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Great service
Prompt service. Very efficient.
Insurer: Trupanion
By: Fern
Satisfied, long term customer.
Done via the vet, so couldnt be easier. Response is quick.
Insurer: Trupanion Canada
By: David
Thank you!
Once again in such a short period of time, you came through for us, quickly and efficiently. Belle has had a rough six weeks but you have been with her the entire time. Many heartfelt thanks!
Insurer: Trupanion Canada
By: Marianne
Stella
Professional and timely
Insurer: Trupanion Canada
By: Laura
Easy peasy!
Really easy to use and fast
Insurer: Trupanion Canada
By: Valerie
Seamless and you can tell they love pets!
Seamless and you can tell they love pets!
Insurer: Trupanion Canada
By: Sam
Thank you Trupanion
Thank you so much! Our puppy was in trouble and there were a series of moments over several days that just got increasingly stressful. You guys were great with the rapid responses and to accepting the claim. And i loved that we did not have to do anything. The vet submitted for us. thank you so much. I have already put a shout out to Facebook.
Insurer: Trupanion Canada
By: Kim
KD cat experience
The experience was very positive and smooth. I didnât encounter any delays or problems. Everything what I submitted for my cat KD claims very taken care. Very happy with the Trupanion and policy with bought for our cat.
Insurer: Trupanion Canada
By: Marek
Very fast return
Very fast return
Insurer: Trupanion Canada
By: Julie