Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,392 total
Other Categories
Quick and efficient
Quick efficient
Insurer: Trupanion Canada
By: Kelly
always prompt courteous service.
always, prompt, courteous service.
Insurer: Trupanion Canada
By: Catherine
Great service and coverage options
Friendly informative staff. Better coverage than I thought.
Insurer: Trupanion Canada
By: Sara
Painless process
Painless process
Insurer: Trupanion Canada
By: Jonathan
Easy to setup
Super easy to setup and quick.
Insurer: Trupanion Canada
By: Nicholas
They are great to deal with and always fast
They are great to deal with and always fast
Insurer: Trupanion Canada
By: Rea
Vet approved
Very easy sign up, vet recommended
Insurer: Trupanion Canada
By: Kevin
This is fine
I had multiple invoices related to the same injury. One of the invoices was denied with no explanation and no opportunity for me to provide any further explanation. Overall, the process was fine and pretty fast, but also pretty cold and impersonal.
Insurer: Trupanion
By: Ari