Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,392 total
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Down to earth friendly and positive experience staff at truoanion are amazing and always supportive and kind.
Down to earth friendly and positive experience staff at truoanion are amazing and always supportive and kind. So very glad I went with Trupanion and stay for this reason, as well as a great plan for my ?? friend.
Insurer: Trupanion Canada
By: Richard
Efficient friendly and helpful
Efficient friendly and helpful
Insurer: Trupanion Canada
By: Diane
Wonderful company
Fast excellent service
Insurer: Trupanion Canada
By: Patricia
Katelyn was extremely helpful.
Katelyn was extremely helpful.
Insurer: Trupanion Canada
By: Jennifer
Pleased with service
Paid a reasonable amount.Good communication with vet clinic.
Insurer: Trupanion Canada
By: Shirley
Quick and easy experience
Quick and easy
Insurer: Trupanion Canada
By: Tanya
First Time Enrolment
The experience was great! Everything was explained clearly, the conversation was lovely. Explanations were clear and precise. I feel very confident in my purchase and I have already referred some other friends with puppies to Trupanion!
Insurer: Trupanion Canada
By: Ashleigh
I was more than satisfied with service but not totally.
I was more than satisfied with service, but not totally.
Insurer: Trupanion
By: John