Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,392 total


Verified August 13, 2022

Cautiously optimistic

Sign up was clunky, monthly pricing is high compared to other insurance. Hopefully proves worth it

Insurer: Trupanion Canada

By: Coiley

Useful
Verified August 13, 2022

Your response to my problem was fast my complaint is the monthly price.

Your response to my problem was fast, my complaint is the monthly price.

Insurer: Trupanion Canada

By: Marilyn

Useful
Verified August 13, 2022

Very easy and worth the money

Great and extremely helpful.

Insurer: Trupanion Canada

By: Alec

Useful
Verified August 13, 2022

Service was good.

Service was good. Everything was explained fully.

Insurer: Trupanion Canada

By: Barry

Useful
Verified August 13, 2022

Easy enrolment.

The person who took our enrollment was very thorough and explained everything clearly.

Insurer: Trupanion Canada

By: Dorthy

Useful
Verified August 13, 2022

Great service with Trupanion

Very quick service. Thank you

Insurer: Trupanion Canada

By: Neil

Useful
Verified August 13, 2022

Already have so far they have been a good company to deal with.

Already have, so far they have been a good company to deal with. Always friendly. I have 4 dogs covered.

Insurer: Trupanion

By: Sharon

Useful
Verified August 13, 2022

Great coverage and customer service!

Coverage is excellent and representative was great to speak to and answer any questions.

Insurer: Trupanion

By: Dakota

Useful
Verified August 13, 2022

Customer service is excellent

Customer service is excellent

Insurer: Trupanion

By: Joe

Useful
Verified August 13, 2022

Easy process.

Easy to apply, quick response.

Insurer: Trupanion

By: Dayna

Useful

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