Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,392 total


Verified August 15, 2022

Always wonderful customer service

Always wonderful customer service

Insurer: Trupanion Canada

By: Ariana

Useful
Verified August 15, 2022

Excellent and friendly customer service

Excellent and friendly customer service

Insurer: Trupanion Canada

By: Sharon

Useful
Verified August 15, 2022

good customer service

good customer service

Insurer: Trupanion Canada

By: Gail

Useful
Verified August 15, 2022

I like that I get to speak with an actual person and she was friendly and very helpful.

I like that I get to speak with an actual person and she was friendly and very helpful.

Insurer: Trupanion Canada

By: Karen

Useful
Verified August 15, 2022

Very easy and no complaint's great insurance

Very easy and no complaint's great insurance

Insurer: Trupanion Canada

By: Lori

Useful
Verified August 15, 2022

Julie was very sweet and caring and very courteous to my questions and needs.

Julie was very sweet and caring and very courteous to my questions and needs. I would highly recommend Trupanion to any of my family and friends.

Insurer: Trupanion

By: Patraporn

Useful
Verified August 15, 2022

Quick and Efficient!

A wonderful experience! Very easy.

Insurer: Trupanion

By: Natsiree

Useful
Verified August 15, 2022

Always so easy and pleasant

Always so easy and pleasant

Insurer: Trupanion

By: Paula

Useful
Verified August 15, 2022

Amazing company!

Amazing company! So user friendly! Thank you:-)

Insurer: Trupanion

By: Elizabeth

Useful
Verified August 15, 2022

Expensive but worth it!

Expensive but worth it! Just hope pet hasn't had anything major prior to signing up. Friendly staff & caring.

Insurer: Trupanion

By: Tamar

Useful

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