Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,392 total
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Easy to deal with, great coverage option
Customer service person very knowledgeable, and personable. Just good ideas, no sales pressure.
Insurer: Trupanion
By: Debra
Easy to work with
Easy to work with
Insurer: Trupanion Canada
By: Tabitha
Peace of mind
Extremely fast responses. Recently submitted a review of a denied claim and I was promptly kept up dated with the review process.
Insurer: Trupanion Canada
By: Lorna
Would recommned
Super nice woman on the phone. Lots of helpful and relevant emails
Insurer: Trupanion Canada
By: Brayden
Quick and Easy!!
Trupanion people took care of my claim quickly and even added a heartwarming message for my dog. They made it personal ?? Who does that anymore?!?
Insurer: Trupanion
By: Angie
Claim submission
Always a pleasure dealing with Trupanion. Claims are easy to file and are paid out in a timely manner.
Insurer: Trupanion
By: Lisa
Excellent claim process
Easy claim process and fast payment of claim. Thank you!
Insurer: Trupanion
By: Donna
Quick response time with reimbursement and wonderful knowledgeable customer representatives.
Quick response time with reimbursement and wonderful, knowledgeable customer representatives.
Insurer: Trupanion
By: Shari