Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,392 total
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Excellent
I recommend this ins to all my friends and family who own pets it's been so far very easy to file a claim and can speak to an associate. They address my questions and resolve any issues quickly.
Insurer: ASPCA
By: Sylvia
Thank you trupanion!
I am so appreciative for our trupanion insurance. It honestly has saved my dogs life and our lives so many times. Signing up for trupanion when she was a puppy was the best decision we made for her. She's needed a bronchoscopy and now tore her MCL and I know we would not be able to afford the medical costs these require without trupanion. Thank you so much.
Insurer: Trupanion Canada
By: Patricia
Prompt service.
Prompt service. Thumbs up for that
Insurer: Trupanion Canada
By: Craig
Excellent service!
The agent was friendly and professional. The registration was completed quickly.
Insurer: Trupanion Canada
By: Sheila
Peace of Mind
This has been extremely rough year regarding our fur babies, luxating patellas, ear infection, skin infections, a virus and the discovery of a heart murmur. Trunpanion took away some of the stress of how we were going to give them the care they needed. Hopefully next year is better
Insurer: Trupanion Canada
By: Bev
My dog had successful surgery
Amazing in every way! Fast and easy to submit claim and get paid!
Insurer: Trupanion
By: Katie
Friendly and informative
Carole was very informative and friendly.
Insurer: Trupanion
By: Kathy
Elizabeth
Fast and easy as always
Insurer: Trupanion
By: Elizabeth