Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,392 total


Verified August 22, 2022

Trupanion Génial !

Bon expérience…..mon interlocuteur a pris le temps de bien m’expliquer et de plus il a été très courtois !

Insurer: Trupanion Canada

By: Claire

Useful
Verified August 22, 2022

Explained things in detail etc

Explained things in detail etc

Insurer: Trupanion Canada

By: Gabriel

Useful
Verified August 22, 2022

Service excellent

Les employés du service à la clientèle ont été serviables et courtois avec moi. Ils omt répondu à toutes mes questions et m’ont aidé avec mon inscription.

Insurer: Trupanion Canada

By: Nadia

Useful
Verified August 22, 2022

Great Pet Insurance Company

My daughter is signed up with you and her dog had luxating patella and needed surgery and your company was wonderful.

Insurer: Trupanion Canada

By: Sherry

Useful
Verified August 22, 2022

Paul was extremely polite and was able to guide me through the process.

Paul was extremely polite and was able to guide me through the process. Trupanion have always been easy to discuss any matter concerning my pets. I would like to thank you for your sincere condolences on the loss of my true family member, Molly. I would recommend Truepanion to any new owners of a pet, family and friends. Thank you from Tracey

Insurer: Trupanion Canada

By: Tracey

Useful
Verified August 22, 2022

Great

Seth was great to deal with

Insurer: Trupanion Canada

By: Landon

Useful
Verified August 22, 2022

Another happily insured furbaby

The enrollment process was simple, very quick and easy.

Insurer: Trupanion Canada

By: Guoxian

Useful
Verified August 22, 2022

Always speak with friendly and professional people on the phone

Always speak with friendly and professional people on the phone

Insurer: Trupanion

By: Sara

Useful
Verified August 22, 2022

Excellent customer service.

Excellent customer service. Knowledgeable and professional.

Insurer: Trupanion

By: Carolyn

Useful
Verified August 22, 2022

I always have an excellent experience with Chewy All of your customer service people are so helpful and friendly also the call in service with a person answering the phone right away is wonderful!

I always have an excellent experience with Chewy All of your customer service people are so helpful and friendly also the call in service with a person answering the phone right away is wonderful! I am a very satisfied and dedicated customer

Insurer: Trupanion

By: Melissa

Useful

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