Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,095 total
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I have had mostly good experiences with Trupanion.
I have had mostly good experiences with Trupanion.
Insurer: Trupanion
By: Ottavia
Courtoise
Courtoise
Insurer: Trupanion Canada
By: Vien
Excellent and very compassionate
Excellent and very compassionate
Insurer: Trupanion Canada
By: Don
Stressful time made easier
Having a sick pet is stressful enough, my vet direct billed and they were able to pay right away. I suggest Trupanion to all my family when they get a new furry family member. Thank you to everyone for making this part of being a pet owner a little bit easier.
Insurer: Trupanion Canada
By: Cindy
It is easy.
It is easy...customer service is so easy to deal with .so far I have not had to make a claim but the other services have been great
Insurer: Trupanion Canada
By: SHERYL
Happy with our coverage !
Quick and informative
Insurer: Trupanion Canada
By: Kari
The issue was dealt with and resolved quickly.
The issue was dealt with and resolved quickly.
Insurer: Trupanion Canada
By: Charlotte
Trupanion for life!
Trupanion has been very helpful with Oliver. I purchased the policy when I got him. Oliver developed allergies early in his life and Trupanion has been there from the start. They offer payment right at the vet - extremely efficient. Trupanion is always on call with friendly, helpful service! I recommend them to every pet owner I meet! They will be there with us to help us get the most enjoyment out of our lives together. Oliver and I thank you!
Insurer: Trupanion Canada
By: Beatrice
Because for the very first in a long time I felt that customer service really cared and showed compassion.
Because for the very first in a long time, I felt that customer service really cared and showed compassion. Amazing. I felt very thankful and happy with the service received. Awesome, Trupanion !
Insurer: Trupanion
By: Luis
Because Trupanion had excellent customer service and everything I had to deal with someone on the phone it was very professional and always giveâs the right information
Because Trupanion had excellent customer service and everything I had to deal with someone on the phone it was very professional and always giveâs the right information
Insurer: Trupanion
By: Ernest