Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,095 total
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As usual my experience with your Trupanion cusomer service agent was complete pleasant productive and everything I needed I got.
As usual, my experience with your Trupanion cusomer service agent was complete, pleasant, productive and everything I needed, I got. I mentioned to herbthat I. Onsider Trupanion to be the very best of any compny I have ever dealt with in my 70 years on the planet and that she did nothing to counter my immense satisfaction. Please keep on recruiting personnel with more like her. Looking forward to many more years of association and opportunities to recommend Trupanion to pet owners I meet.
Insurer: Trupanion Canada
By: Rick
Reliable and dependable
Excellent and speedy customer service before I pay the bill!!! Thank you!!
Insurer: Trupanion Canada
By: Cynthia
Great customer service
Great customer service
Insurer: Trupanion Canada
By: rose
Itâs always easy dealing with Trupanion.
Itâs always easy dealing with Trupanion.
Insurer: Trupanion Canada
By: Sharon
so far the service has been excellent
so far the service has been excellent
Insurer: Trupanion Canada
By: Wendy
Staff was friendly helpful and knowledgeable
Staff was friendly, helpful and knowledgeable
Insurer: Trupanion Canada
By: Michele
Trupanion is always very helpful and knowledgeable.
Trupanion is always very helpful and knowledgeable. The claims are paid very quickly. I always recommend Trupanion to anyone who is looking for pet insurance.
Insurer: Trupanion Canada
By: Karen
Very professional and fast servise
Unfortunately, I had to submit two claims recently and your team was amazing. I received my refunds very quickly. Thank you.
Insurer: Trupanion Canada
By: Tetyana
Crystal was very efficient warm and compassionate.
Crystal was very efficient, warm and compassionate. She answered my questions about insurance coverage for my pet and listened politely while I explained the diagnosis. Itâs not a good day when your treasured, best friend develops a medical condition, but the good news is Iâm glad I invested in Trupanion which will help with further treatment!
Insurer: Trupanion
By: Jeanne