Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
75,742 total
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You can’t do wrong with MetLife
Very quick processing of my claims. Customer service people are warm and friendly while still being efficient in the task at hand. I recommend MetLife to all my friends.
Insurer: MetLife
By: Diane
Just Easy
Having this insurance has put our mind at ease when we do have a problem with our pets. And what I really like that Healthy Paws always send a thoughtful follow up to see how our pet is doing. Well worth the cost.
Insurer: Healthy Paws
By: Serge
Claim reviews
Hartville has always been kind about my fur baby and very diligent with claims. I recommend Hartville to anyone!
Insurer: Hartville
By: Susie
I get my gustions answerd write away.
I get my gustions answerd write away.
Insurer: Trupanion
By: Norma
Very kind
Janet was very kind and open to answer all my questions. She exceeded my expectations because she shared some tips for someone who has just moved into the country and is new to pet insurance.
Insurer: Furkin
By: Cristina
Great customer service
Great customer service
Insurer: Trupanion Canada
By: Adele
Claims dating back to 2016
Helpful and responsive
Insurer: Trupanion Canada
By: Brenda
Bella my puppy
Registering was easy person was very helpful
Insurer: Trupanion Canada
By: Daniel