Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,095 total
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Ashley was very friendly and extremely knowledgeable⦠my questions were answered promptly.
Ashley was very friendly and extremely knowledgeable⦠my questions were answered promptly. Very satisfied
Insurer: Trupanion Canada
By: Tina
Claims are easy!
Easy and quick!
Insurer: Trupanion Canada
By: Melissa
A relief to know!
I was so very pleased with how quick and easy the claims process! The last thing you need or want to worry about when your baby is sick is money. I got answers to how much you would cover within 20 mins.
Insurer: Trupanion Canada
By: Allegra
Always handle professional.
Always handle professional.
Insurer: Trupanion
By: Josiah
Always very knowledgeable and helpful
Always very knowledgeable and helpful
Insurer: Trupanion
By: Lee
Easy access to a representative and quickly resolved my question
Easy access to a representative and quickly resolved my question
Insurer: Trupanion
By: Cassandra
Everyone super nice!
Everyone super nice! Response time is quick!
Insurer: Trupanion
By: Ayline
Excellent customer service
Excellent customer service
Insurer: Trupanion
By: Stephen