Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,095 total


Verified September 15, 2022

Ashley was very friendly and extremely knowledgeable… my questions were answered promptly.

Ashley was very friendly and extremely knowledgeable… my questions were answered promptly. Very satisfied

Insurer: Trupanion Canada

By: Tina

Useful
Verified September 15, 2022

Claims are easy!

Easy and quick!

Insurer: Trupanion Canada

By: Melissa

Useful
Verified September 15, 2022

A relief to know!

I was so very pleased with how quick and easy the claims process! The last thing you need or want to worry about when your baby is sick is money. I got answers to how much you would cover within 20 mins.

Insurer: Trupanion Canada

By: Allegra

Useful
Verified September 15, 2022

Always handle professional.

Always handle professional.

Insurer: Trupanion

By: Josiah

Useful
Verified September 15, 2022

Always very knowledgeable and helpful

Always very knowledgeable and helpful

Insurer: Trupanion

By: Lee

Useful
Verified September 15, 2022

Easy access to a representative and quickly resolved my question

Easy access to a representative and quickly resolved my question

Insurer: Trupanion

By: Cassandra

Useful
Verified September 15, 2022

Everyone super nice!

Everyone super nice! Response time is quick!

Insurer: Trupanion

By: Ayline

Useful
Verified September 15, 2022

Excellent customer service

Excellent customer service

Insurer: Trupanion

By: Stephen

Useful
Verified September 15, 2022

Excellent Service!!

Excellent service as always

Insurer: Trupanion

By: Laury

Useful
Verified September 15, 2022

Friendly efficient and helpful customer service.

Friendly, efficient and helpful customer service.

Insurer: Trupanion

By: Shannon

Useful

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