Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
Other Categories
The Best Thing I Did For My Bella
Always kind and customer service oriented. Helpful.
Insurer: Trupanion
By: Kari
Excellent! Thnanks Trupanion!
Excellent Service!!!!! Thanks you!!
Insurer: Trupanion
By: Viviana
I initialy had difficulty setting up my account but successfully completed it and the rest was simple.
I initialy had difficulty setting up my account but successfully completed it and the rest was simple. The person on the phone was very pleasant and helpful.
Insurer: Trupanion
By: MaryLou
Making a claim was extremely easy and hassle free!
Making a claim was extremely easy and hassle free!
Insurer: Trupanion
By: Tracy
Quick response
Quick response
Insurer: Trupanion
By: Jordana
Quick service!
Quick service!
Insurer: Trupanion
By: Tami
The person I spoke with answered my questions politely and knew the answers to all of them which satisfied me completely.
The person I spoke with answered my questions politely and knew the answers to all of them, which satisfied me completely. Impressive would be the best way to describe Trupanionâs representative!
Insurer: Trupanion
By: Vicki
A Happy Dog Mom
Trupanion was very prompt and helpful when I filed three claims for my dogâs emergency vet visit. I am very glad I chose to get pet insurance!
Insurer: Trupanion
By: Caroline
Very helpful when I called to ask questions about submitting my forms.
Very helpful when I called to ask questions about submitting my forms. Sent in my claim and got my reply for approval in less than 24 hrs! Excellent customer service! Highly recommend Trupanion!
Insurer: Trupanion
By: Julie