Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
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Professional service
Great friendly staff with prompt, professional service
Insurer: Furkin
By: Karim
Trupanion truly cares about your pet
Easy to upload invoice. .prompt payments I really think Trupanion is excellent !
Insurer: Trupanion
By: Leslie
Excellent coverage fast reimbursement wonderful customer service!
Excellent coverage, fast reimbursement, wonderful customer service!
Insurer: Trupanion
By: Emma
Felisha was wonderful over the phone!
Felisha was wonderful over the phone! She helped me with my question efficiently and was very sweet. She even asked me how Darla was doing! Love a fellow puppy lover
Insurer: Trupanion
By: Kelly
Friendly helpful
Friendly helpful
Insurer: Trupanion
By: Killian
Friendly knowledgeable helpful
Friendly, knowledgeable, helpful
Insurer: Trupanion
By: Vicky
Great Experience
Great experience
Insurer: Trupanion
By: Lorraine
Great service
Great service
Insurer: Trupanion
By: Linda
I have had nothing but excellent customer service and the ability to care for my cats since joining over 10 years ago.
I have had nothing but excellent customer service and the ability to care for my cats since joining over 10 years ago. I am a customer for life!
Insurer: Trupanion
By: Cynthia