Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
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Knowledgeable representatives
Speaking with a rep was knowledgeable patient very helpful. Price is reasonable compared to other pet insurance companies.
Insurer: Furkin
By: Deborah
Answered all my questions
They answered all my questions quickly. They were knowledgeable about the plan I chose.
Insurer: Trupanion
By: Rosemary
Erin was great.
Erin was great. She was very polite and caring. Listened to my concerns and addressed them.
Insurer: Trupanion
By: JoAn
I have Trupanion for my other dog and wanted to give the Chewy Trupanion policy a try with my new puppy.
I have Trupanion for my other dog and wanted to give the Chewy Trupanion policy a try with my new puppy. Tori was fantastic to talk with!
Insurer: Trupanion
By: Karen
Very friendly and helpful
Very friendly and helpful
Insurer: Trupanion
By: Kim
You always answer my questions when I call an very fast turnaround with claims
You always answer my questions when I call an very fast turnaround with claims
Insurer: Trupanion
By: Linda
Always good service
Always good service
Insurer: Trupanion Canada
By: Stephen
My Experience Enrolling With Trupanion
Enrollment was efficient and trouble free.
Insurer: Trupanion Canada
By: Hugh
Hunter got really sick and ended up in the Emergency Vet Clinic.
Hunter got really sick, and ended up in the Emergency Vet Clinic. The cost was very high, but you guys came to our rescue , and I would recommend T C to everyone who has a pet.
Insurer: Trupanion Canada
By: Kristine
French bulldog insurance
As you may guess, French bulldogs are not that easy to insure however pets plus us makes communication and submitting claims easy with their online portal. They are generally very quick with responses and list that exact reasons you were approved/ need more information. Overall I am happy with their services.
Insurer: Pets Plus Us
By: Irena