Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,952 total


Verified December 05, 2022

Quick claims

Very helpful and got the claim done quickly.

Insurer: Furkin

By: Kayla

Useful
Verified December 05, 2022

Great claims processing

Furkin is great to communicate with and process claims!

Insurer: Furkin

By: Ujwal

Useful
Verified December 05, 2022

Fast and efficient

Correct communication. Fast and efficient.

Insurer: Furkin

By: Dimitrije

Useful
Verified December 05, 2022

Because the gal was very helpful and I have been happy the way you paid on my claims before

Because the gal was very helpful and I have been happy the way you paid on my claims before

Insurer: Trupanion

By: Linda

Useful
Verified December 05, 2022

Every time I have had a question or concern Trupanion has addressed it in a friendly manner and promptly.

Every time I have had a question or concern, Trupanion has addressed it in a friendly manner and promptly.

Insurer: Trupanion

By: Ruby

Useful
Verified December 05, 2022

Everyone was kind and granted my request

Everyone was kind and granted my request

Insurer: Trupanion

By: Candy

Useful
Verified December 05, 2022

Excellent choice

Answers to all my questions available online. Easy application, easy online account setup, and mobile app availability. Thanks!

Insurer: Trupanion

By: Oksana

Useful
Verified December 05, 2022

first experience using the insurance was relatively streamlined and efficient.

first experience using the insurance was relatively streamlined and efficient.

Insurer: Trupanion

By: Jason

Useful
Verified December 05, 2022

Good service but expensive.

Good service but expensive.

Insurer: Trupanion

By: Kevin

Useful
Verified December 05, 2022

Great customer service.

Great customer service.

Insurer: Trupanion

By: Anthony

Useful

Compare top pet insurance providers plans.