Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
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Quick claims
Very helpful and got the claim done quickly.
Insurer: Furkin
By: Kayla
Great claims processing
Furkin is great to communicate with and process claims!
Insurer: Furkin
By: Ujwal
Fast and efficient
Correct communication. Fast and efficient.
Insurer: Furkin
By: Dimitrije
Because the gal was very helpful and I have been happy the way you paid on my claims before
Because the gal was very helpful and I have been happy the way you paid on my claims before
Insurer: Trupanion
By: Linda
Every time I have had a question or concern Trupanion has addressed it in a friendly manner and promptly.
Every time I have had a question or concern, Trupanion has addressed it in a friendly manner and promptly.
Insurer: Trupanion
By: Ruby
Everyone was kind and granted my request
Everyone was kind and granted my request
Insurer: Trupanion
By: Candy
Excellent choice
Answers to all my questions available online. Easy application, easy online account setup, and mobile app availability. Thanks!
Insurer: Trupanion
By: Oksana
first experience using the insurance was relatively streamlined and efficient.
first experience using the insurance was relatively streamlined and efficient.
Insurer: Trupanion
By: Jason