Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
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So Grateful for Healthy Paws
We've been using Healthy Paws since our dog Randle turned 7, he's now 11. We rarely needed to claim with them as he was a healthy dog. In the last year he started to need various treatments for arthritis, then 3 weeks ago he ended up in the local specialist hospital and was diagnosed with cancer. Without the support of Healthy Paws we couldn't have afforded the care he needs and that will hopefully see him on the mend soon. They have covered his medication, his access to more alternative treatments like laser and his hospital stay. Claims are paid quickly and customer service are always swift to respond. Can't recommend them enough
Insurer: Healthy Paws
By: Sam
5 star business
Met-life is the best pet insurance we have ever had. This company knows HOW to take care of their customers. They are professional, efficient and caring.
Insurer: MetLife
By: Contessa
Quick claims
Very helpful and got the claim done quickly.
Insurer: Furkin
By: Kayla
Great claims processing
Furkin is great to communicate with and process claims!
Insurer: Furkin
By: Ujwal
Fast and efficient
Correct communication. Fast and efficient.
Insurer: Furkin
By: Dimitrije
Because the gal was very helpful and I have been happy the way you paid on my claims before
Because the gal was very helpful and I have been happy the way you paid on my claims before
Insurer: Trupanion
By: Linda
Every time I have had a question or concern Trupanion has addressed it in a friendly manner and promptly.
Every time I have had a question or concern, Trupanion has addressed it in a friendly manner and promptly.
Insurer: Trupanion
By: Ruby
Everyone was kind and granted my request
Everyone was kind and granted my request
Insurer: Trupanion
By: Candy