Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Healthy Paws Pet Insurance is extraordinary!
Healthy Paws Pet Insurance is EXCELLENT!!! I have been using it for years! Monthly rate is very reasonable!! My older dog has been having a serious health issue in last few months and Healthy Paws has been extraordinary in its reimbursements to me for some very expensive care! I am so so grateful that I discovered this insurance when I first got my pet!! I recommend it highly to anyone who has a loved pet!! Thank you Healthy Paws!!!
Insurer: Healthy Paws
By: Phyllis Perna
Embrace Pet Insurance has given me real…
Embrace Pet Insurance has given me real peace of mind. Claims are handled quickly, and the customer service team is incredibly supportive. It feels like they genuinely care about pets and their families. A fantastic choice for responsible pet owners in the UK.
Insurer: Embrace
By: Finocchio Finocchio
Spoke with Aileen she was very thorough…
Spoke with Aileen she was very thorough and patient and answered all my questions.
Insurer: Fetch
By: Sandra Campos
Great coverage for my cat, for all her life
Metlife has been great insurance for my cat, they are covering all her medical needs, I never had a problem with them to the very end, when I sadly had to let her go over the rainbow bridge.
Insurer: MetLife
By: Kippy63
Easy claim submission process and…
Easy claim submission process and refund using the App
Insurer: MetLife
By: Trooper
Zanasia B.
I just want to say Rebecca is AWESOME! I’m new to being a dog mama and Ms.Rebecca made it such an easy process! Literally answer all questions throughly, was very patient and knowledgeable , very very sweet. I was so so comfortable speaking with her. I feel confident and I’m so happy I was able to work with her to get pet insurance on my baby Lola! If it had 10 stars I literally would rate it all 10 stars. Thank you Thank you Rebecca!!
Insurer: Prudent Pet
By: Zanasia