Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,258 total
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Excellent service as always
Excellent service as always
Insurer: Pumpkin
By: Tammy
My experience with MetLife Pet…
My experience with MetLife Pet Insurance has been excellent. The support that they offered was a big help which included the reimbursement towards the vet bills. They handled everything very quickly and without delay. I highly recommend!
Insurer: MetLife
By: Domenico Crea
Great service
Great service. Fast. Excellent refunds
Insurer: Spot
By: Tresa Thomsen
PetsBest has always been easy to work with.
PetsBest has always been easy to work with and fast claim review.
Insurer: Pets Best
By: Diana B
Friendly
Your staff was very patient and helpful, they walked me through the whole process. Great job.
Insurer: Sonnet
By: William Hickey
Still waiting to hear about 2 claims…
Still waiting to hear about 2 claims submitted. One processed quickly, but the other 2 have not and there’s been no word from your team regarding additional questions.
Insurer: MetLife
By: customer
Quality Service
I would never trust anyone else with the health and welfare of my pup. Everyone I have dealt with and spoken to throughout the last 5 years has been more than helpful and genuinely concerned on making sure I have the best experience whenever I have a question or concern. I cannot be anymore happy and grateful that I have Trupanion as our insurance for our furry family member. In a world where everyone is always trying to make money off of you, I have never felt that way about what I pay for our coverage. Appreciate everything you do. God Bless.
Insurer: Trupanion
By: DENI N.
It was easy to file a claim made my…
It was easy to file a claim made my experience great … awesome work guys !
Insurer: MetLife
By: customer
I had a very professional timely manner…
I had a very professional timely manner experience with MetLife Pet insurance. I would recommend them to anyone for their beloved pets.
Insurer: MetLife
By: Loraine W.
Great service…
It does seem to help a lot with vet bills. Easy to get done. just hard to find forms when i do need them.
Insurer: MetLife
By: kathy burdg