Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Quick review of claim and processing!
Quick review of claim and processing!
Insurer: Spot
By: Katie Coyle
I have been using for 2 years …
I have been using MetLife it will be 2 yrs in February, after using trupanion for many years. I find there coverage and premiums very competitive. The staff is friendly and helpful Much happier then I was with Trupanion’s
Insurer: MetLife
By: customer
MeLife Pet Insurance Stands Out!
It seems everyone is offering pet insurance these days but I am glad I am with MetLife! They are super helpful on the phone, have great claims service, and give me the peace of mind I want to have for my pet.
Insurer: MetLife
By: customer
Very Quick Claims Service.
Very Quick Claims Service.
Insurer: Spot
By: Edgar Garcia
Great customer response
Great customer response, I could not believe how fast I received my reimbursement for covered services. I ‘m new to pet ownership and was equally impressed their on line Vet chat service which was rapid and extremely helpful..
Insurer: MetLife
By: Mike Bono
Great Pet Insurance
We had Embrace for years and finally changed to MetLife Pet Insurance. The best move we have taken. They have been great with all our claims.
Insurer: MetLife
By: Bonnie
Fast and Easy
easy to submt claims and I am always reimbursed quickly
Insurer: MetLife
By: Debra Gersten
Promises Kept
My dog had a horrible accident which resulted in a very significant expense. I was extremely pleased when Pets Best did EXACTLY what they promised with our contract. The premiums are very reasonable so I know the cost they had to absorb to uphold their end of the deal was large, far larger than many many years of premium! Their claim process was very easy, they did not request anything additional and they sent a payment check very fast. It's a pleasant surprise when you find a company that does what they say they will do. I am very happy with Pets Best and will recommend them to everyone "
No longer recommend
Long time, 8 pet policy customer and still i have to fight to ensure coverage isnt turned down for pre-existing conditions that do not exist. Maybe get claims adjusters who aren't con artist purposefully trying to turn down coverage with every excuse they have. If I hadn't used some of my policies id be switching pet insurance. EDIT TO ADD: For a pet insurance company that sponsors almost all major shelters and rescues in the US, I am so disappointed. My puppy came from a high kill shelter in the south. When she was at the shelter (3 months ago) she was given dewormer as ALL dogs and cats that are in shelters mostly do as a preventive measure. When I adopted her in a different state, she tested negative for any parasites or worms. A month later, shes fighting for her life with coccidia, giardia, and hookworms. MetLife decided that just because she was given a preventative dose of dewormer at a shelter 3 months ago with no diagnostic history or exam notation of any other history of having worms or parasites or GI issues for that matter, MetLife said it was a pre-existing condition. My vet even wrote a letter to them explaining the legal requirements that shelters have to administer preventative dose of this medication and how that is not cause to justify as a pre-existingcondition. And yet they still continue to deny her claims and life-saving care. I will NEVER use MetLife again.
Insurer: MetLife
By: Hanna Winn