Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,211 total


October 31, 2023

Happy with Lemonade

I have had Lemonade since they moved into the Colorado market and so far they have been great. I haven't have many claims but all of them have been covered and done quickly.

Insurer: Lemonade

Veterinarian: Riverview Animal Hospital

By: Adam

Useful
October 31, 2023

Great Pet Insurance!

I've had Healthy Paws for 6 years now for my German Shepherd. Unfortunately she was born with Addisons which requires expensive monthly visits to the vet. She's also had many costly health issues over the years. Healthy Paws has always made it easy and fast to file claims and get reimbursed. I don't know what we would have done without their help!

Insurer: Healthy Paws

By: Javier

Useful
October 31, 2023

Fabulous Company

This company has been absolutely fabulous to deal with since I first signed up with them. My Australian Kelpie, Santolina Nell, a rescue, shortly after we got her, developed a cancerous kidney and had to have it removed. They took care of the claim in record time, and each time the sweet old girl has had an issue, there settlement time, payout, has been as good as it can get. I cannot recommend them enough. Not only have the settle the claims each and every time, but their coverage is truly the only reason she has been able to live this long. Without this insurance, I would not have been able to "keep" her this long. I am so very grateful to have found them and chosen this company to give my dog the best care possible.

Insurer: MetLife

Veterinarian: ARK Pet Hospital, Dr. Schlange

By: Linda

Useful
October 28, 2023

Great pet insurance

I’d never filed a claim before, so there was some back and forth until I got things right-but, reimbursement came quickly once I did.

Insurer: Pets Best

Veterinarian: Queens Midway Animal Clinic

By: Linda

Useful
October 28, 2023

Excellent

The speed in handling my submission was speedy and accurate. Having selected PetPlusUs was a brilliant decision. Having an insurance during difficult times with my dog was very helpful and valuable.

Insurer: Pets Plus Us

Veterinarian: C

By: Anders

Useful
October 28, 2023

Peace of Mind

When an unexpected emergency came up with my cat, I immediately rushed her for emergency care. I have had pet insurance for awhile now but this was my first claim, so I was a bit nervous not knowing what to expect. The claim form was easy to complete and the entire process was completed in a timely manner. ASPCA kept me informed along the way and now I have peace of mind for any unexpected pet emergency.

Insurer: ASPCA

Veterinarian: VCA Aurora, IL

By: Sally

Useful
October 28, 2023

Reimbursement

Fast and easy to submit a claim online. Customer service was very polite and helpful.

Insurer: MetLife

By: Jennifer

Useful
October 28, 2023

Healthy Paws is Worth Every Penny!

I have had Healthy Paws for about 8 years. I have always been happy with how quickly they process claims and reimburse you for the expenses you've incurred. Last week our dachshund developed severe IVDD and had to have emergency back surgery to remove a ruptured disc. His surgery costs us $16,151.12! We were shocked by how expensive his surgery was going to cost us. We submitted our bills to Healthy Paws the day he was released from the hospital. Within 4 days we had our reimbursement - $12,442.09! We were so relieved his policy covered close to 80% of what we spent. I have always recommended Healthy Paws to people who ask me if I have insurance, but now I am singing their praises from the rooftops!

Insurer: Healthy Paws

By: Olga

Useful
October 27, 2023

We love Healthy Paws Pet Insurance!

I can't say enough good things about Healthy Paws Pet Insurance. I have been insuring my cat Skylar since 2017. They have great customer service personnel who really care about animals. They process claims in a timely manner. Recently my cat had to be in the hospital for 5 days with a medical condition. I submitted my claim on a Saturday, they processed it on Monday and I had my reimbursement through direct deposit on Tuesday. Having them in my corner helped the stress of the whole situation. They are truly the best.

Insurer: Healthy Paws

By: Carrie

Useful
Verified October 27, 2023

Always helpful

I have subscribed to Trupanion since Chloe was a puppy. They have always been helpful and usually quickly responsive. So first a big thank you. This time the response to my claim was unusually long. Not my typical experience. I’m sure just a one of. I recommend Trupanion to all my dog friends. Thank you !!

Insurer: Trupanion

Veterinarian: Veterinary Specialty Hospital

By: Colleen

Useful

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