Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Thankful we have insurance
For the third time in five years we have had to file a claim with Embrace. We are thankful we have insurance for our eight year old Boxer and grateful for the ease of filing a claim and amount we received.
Insurer: Embrace
By: Cheryl
Ms.
Met Life is the best pet insurance I have ever had. They communicate with you letting you know the status of your claim. Very good customer service and easy to process claims. So happy I found Met Life Pet Insurance.
Great company to work with!
My dog needed to have surgery to remove a couple masses for biopsy. Between the surgery and the follow ups the money added up. I submitted the claims and they were processed the next day. Checks are in the mail. On top of that customer service reached out to see how my dog was recovering. I thought that was a very nice touch, one that I had not expected.
Insurer: Healthy Paws
By: Eileen
Great Service
We have three policy and we will keep them for our pets. They have great customer service and they handle our claims fast.
Insurer: MetLife
By: Richard
Cancel, not here to take care of you or your pet.
I work in healthcare. A deformity that the animal was born with should NEVER be considered pre-existing. We rescued my dog and didn’t know what was wrong with him, we were told it was a broken bone that healed wrong initially, but because we had diagnostic tests done now it’s considered preexisting even though it is a VERY common deformity. It’s said that this claim was denied, it shows you are not in it to take care of your customers. I’ll be cancelling my policy as it’s obvious that you’re not in it to take care of members.
Insurer: Pets Best
By: Janette
Very pleased
Overall very pleased with Met Life Only problem I’ve had so far was the required “soap” notes to process a claim Her regular vet doesn’t do them so outside of routine shots or check ups I have to take her to a vet in town that does them. I recommend everyone to them asi it is straight forward insurance that covers emergencies or major issues but also pays for her wellness.
Insurer: MetLife
By: Edwin
Reliable Claims Service
In recent months my dog has had a flare up in a previous issue identified while insured. Trupanion covered the issue once again without hassle or delay. I don't understand why anyone complains about this Insurance coverage. I have had it for about 8 years now on both of my animals, and one who passed away last year, and have honestly never had an issue. I highly recommend those with pets to get Trupanion insurance.
FETCH IS A SCAM
Fetch will use any loophole to get out of paying your vet bills. Stay away!! You won't be covered when you need it..
Insurer: Fetch
By: MARK
Reimbursed for expensive TPLO surgery as expected
My small dog recently injured herself, and that injury required multiple veterinary services, including an expensive TPLO surgery. I submitted a claim for each invoice, and each claim was settled within days. Each claim had an explanation of benefits which clearly explained what was covered, what was not, what how much went toward my deductible. There were no surprises, and I was reimbursed the amounts I was expecting. After having 2 previous pets go through expensive cancer treatments without pet insurance, I will never have another pet without it.