Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Quick reimbursement on medication
Quick reimbursement on medication
Insurer: MetLife
By: Juliann
Easy to work with
The coverage is easy to understand, the app is easy to use, and the company is quick to respond to claims. When I’ve needed it, customer service has been easy to reach and helpful. I definitely recommend this company!
Insurer: MetLife
By: customer
Overall I am pleased with my…
Overall I am pleased with my experience. The claim submission process is fairly straightforward and the claims are reviewed quickly. My plan covers dental cleaning, which my pets have needed yearly since I signed up. My main complaint is the fact that preexisting conditions are not covered (which I knew when I signed up and is not specific to MetLife Pet Insurance). I find that terribly unfair in general and wish there were an evolution in the pet insurance world as there has been in the human health insurance world.
Insurer: MetLife
By: Lisa
The claim process has been long and…
The claim process has been long and confusing. First claim was denied when I asked the person said it was in error. So had to start all over. Then the app showed missing documents. I had to call again because I submitted them . They said they had everything. Its been that way each time.
Insurer: MetLife
By: customer
MetLife pet insurance makes it really easy
MetLife pet insurance makes it really easy and hassle free to get reimbursed. I never have to worry about expensive vet visits or medications because they cover it.
Insurer: MetLife
By: customer
Not all pre-existing conditions are actually pre-existing
I'm rather upset about they way my claims were handled for a dog I adopted. Some claims were designated as pre-existing, even though the dog had been tested and given a positive physical. I do plan to appeal.
Insurer: MetLife
By: customer
Very uncomplicated and as promised
Very uncomplicated and as promised
Insurer: Fetch
By: Helena
Best Decision We Made!
We got MetLife pet for our younger dog that had not had any health issues after having to pay out of pocket for our older dog more recently. Best decision we ever made! MetLife offers a discount through my work and we couldn’t be happier with the service. Our dog unfortunately has had two TPLO surgeries in less than a year and having them reimburse use for what we would normally pay completely out of pocket has been a godsend
Insurer: MetLife
By: Stacey
Prompt and timely matter in reviewing…
Prompt and timely matter in reviewing claims. Totally satisfied with the service. Thank you.
Insurer: MetLife
By: customer