Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,140 total


Verified November 07, 2025

Easy to submit claim

Easy to submit claim, received payment in a timely manner

Insurer: MetLife

By: STEPHEN KRAFT

Verified November 07, 2025

Quickly reviewed & settled the claim!

Quickly reviewed & settled the claim!

Insurer: MetLife

By: customer

Verified November 07, 2025

I love this company the best pet…

I love this company the best pet insurance so far they cover all my needs

Insurer: MetLife

By: Anita Brown

Verified November 07, 2025

Thank you Spot

My dog became severely ill, was hospitalized, and did not get better. We unfortunately had to put her down to ease her pain and it was the hardest thing we ever had to do. To deal with that and the financial burden at the same time would’ve been a nightmare, but thankfully we had Spot insurance. I filed a claim and it was approved in 9 days, no questions, no issues. It was a huge relief for my family and I, and it truly allowed us to mourn without worrying about finances. We are extremely grateful.

Insurer: Spot

By: Viv

Verified November 07, 2025

Best Cat Insurance!!!

Best Coverage!!!Absolutely recommended. My cats are very happy!

Insurer: MetLife

By: Deborah Anne Merza

Verified November 07, 2025

The app is really easy to use

The app is really easy to use, which I love. But sometimes claims take forever to get paid back. The length of time seems to be related to the amount that I’m trying to get back. If it’s not that much, my claim is approved faster. If it’s a lot, that doubles the amount of time it takes to get money back. It’s frustrating because usually when I has to pay large amounts, it would be nice to get the money back sooner.

Insurer: MetLife

By: Amy

November 07, 2025

I've had fetch pet insurance for my cat…

I've had fetch pet insurance for my cat Smokey for 12 years. He passed unfortunately a few months ago but I have to say, between the support I received from the service team as well as my vet, the whole thing couldn't have gone better given the circumstances. I'd like to thank Fetch for all of the good experiences throughout the years whether it be reimbursements on his end of life care, his treatments and the seldom but scary emergency care that we had to go through.

Insurer: Fetch

By: N S

Verified November 07, 2025

We love Healthy Paws!

Healthy Paws has been amazing since we got our insurance over 11 years ago! Our sweet Lucy just turned 13 and last week developed vestibular disease which was twrrifying to her and to us. We were able to rush her to a wonderful ER vet where she was hospitalized overnight and had blood work and CT which were all normal. They recommended an MRI and we took her the next day to a wonderful neurologist who did the MRI and ruled out anything serious. She was diagnosed with idiopathic (old dog) vestibular disease which has resolved! Because of healthy paws, we were able to do what needed to be done to care for her and reassure us! They have been amazing when we’ve needed them. 2 TPLO surgeries and rehab to name a few issues we’ve dealt with- all covered. Filing a claim is easy on the app and the claims are processed quickly. We love Lucy so much and will do anything and everything for her until she takes her last breath. Thank you healthy paws for being there for us and our sweet girl all these years and for giving us more time with her!

Insurer: Healthy Paws

By: Debbie Hartway

November 07, 2025

Submitting a claim is easy and being…

Submitting a claim is easy and being reimbursed is quick. All my questions were answered with satisfaction I’m glad I insured my pets with Embrace.

Insurer: Embrace

By: Barbara Cazanave

Verified November 07, 2025

Best Pet Insurance I have experienced!

Healthy Paws has done an outstanding job processing claims faster than any other insurance company I have ever used. They keep you updated every step of the way and your reimbursement is deposited in your account within a week. My dog suddenly needed to have a major surgery which happened on Tuesday and was quite expensive. The claim was processed immediately and I received the payment that Friday . My experience with Healthy Paws has been amazing! I highly recommend them to anyone considering pet insurance. They have surpassed my expectations. It’s hard to find a company that can compete with this quality of service.

Insurer: Healthy Paws

By: Debbie Burns Kelley

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