Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Once they received all of the…
Once they received all of the paperwork, the approval did not take that much time. That they were able to deposit directly into my bank, and the bank cleared it right away. I was able to send that amount to my credit card the same day it was deposited in my account
Insurer: MetLife
By: Heidi Lariviere
This is the worst pet insurance I've…
This is the worst pet insurance I've ever bought. Don't waste your time and money on Pets Best, especially with so many other options out there. The premium was outrageous--over $200 a month for illness and wellness policy. And even with those policies, the insurance refused to pay nearly all the claims even those that were for services listed in their policy. They use "pre-existing condition" to justify claim payments just like people insurance companies used to do before the federal government outlawed discrimination based on pre-ex. Pet insurance is completely unregulated and this provider takes full advantage of that fact to scam consumers into paying for coverage they will never be able to use. It's disgraceful.
Insurer: Pets Best
By: Margarida Jorge
Fast and worthwhile service for your pets!
So far my experience with MetLife pet insurance has been mostly positive. They quickly review my claims and have always approved my claims for wellness visits and medications for my cats. I did have one instance where I went back and forth with them about an acute condition being labeled as chronic; after appealing twice I just ended up giving up. Thankfully the cost of the issue to me in this instance was minor.
Insurer: MetLife
By: Ryan
They take great care of my dog at…
They take great care of my dog at Animal Health. And Healthy Paws always covers what they say they’ll cover. It’s hassle free and helps reduce some of the anxiety when your pet is sick.
Insurer: Healthy Paws
By: Tanya Harlow
Prompt reimbursement
Prompt reimbursement. Easy upload of docs
Insurer: MetLife
By: Anthony DeJulio
The app is easy to navigate and the…
The app is easy to navigate and the claim submission was easy. Claim was processed fairly quick and the reimbursement received to my bank account. Seamless process.
Insurer: MetLife
By: Silvia Goodman
I was pleasantly surprised how fast the…
I was pleasantly surprised how fast the claim went through. I do appreciate it and I am very happy with Spot Insurance.
Insurer: Spot
By: Maria Allyn
This should be easy
This should be easy, you can request records at the point of a claim to review for pre-exisiting conditions but I am not going to pay to have my Vet send you records for the last 12-months just to potentially secure coverage. Incredibly disappointing. Never again.
Insurer: Nationwide
By: KK
I love this company from my experiences…
I love this company from my experiences with my currently covered pet. So, when I got my new one. Of course, I am adding her too. Also this makes it easier to file and reimbursement is quick. Thank you for taking the worry away and helping us get the care my pets need.
Insurer: MetLife
By: Kristina V
I’ve had this for about eight months…
I’ve had this for about eight months now paying about $60 a month. I rescued this little guy from the shelter and he had been trying to get out of his crate there and had a little hair loss at the top of his head which was noted when I took him in to get a check up, took him in for a yeast ear infection, and somehow that is related to the hair loss and is not going to be covered. I also had an issue with him having diarrhea and the doctor treated it with probiotic instead of medication because they treated it with probiotic insurance will not cover the visit so I am not having much luck with them. I’ll be surprised if they ever pay for anything if I keep them.
Insurer: Embrace
By: Melanie Ingreso