Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,211 total


March 28, 2024

ManyPets Insurance

I have had excellent experiences with ManyPets! Their customer service is always outstanding and claims are settled in a very timely manner. I have 2 dogs covered by this company.

Insurer: ManyPets

By: Sharon

Useful
March 27, 2024

PETS BEST s/b named PETS WORST

I had several dogs and always buy insurance. Pets Best is worst one. It;s takes them forever handle the claims and they reject without valid reason. No wonder so many people complaint to BBB. I purchased insurance for 3 Year dog on 9/26 and on October 3 she got ear infection. Claim was denied as preexisting condition. Another claims in 2024 also denied because of the same reason. I will report their practice to BBB

Insurer: Pets Best

By: Helen

Useful
March 27, 2024

Healthy Paws incredible service!

I wanted to leave a review because this is truly the best pet insurance company I have ever had. They not only are personable, but reliable and caring, you are not another number. If you are looking for an insurance that you can count on for timely, responses and caring individuals behind the scenes, this is it. I would recommend Healthy Paws to all my friends and family members over any other out there. My dog recently had TPLO surgery and I submitted the claim, within 24 hours I was surprised and grateful to see the automatic payment in my account. Not only that, but they followed up to see how my girl was doing after her surgery. Thank you to all the people at Healthy Paws you have been truly awesome!

Insurer: Healthy Paws

By: Malissa

Useful
March 25, 2024

Lemonade is Refreshing!

The application and claims process is clear and seamless, and timely.

Insurer: Lemonade

Veterinarian: Quince Orchard

By: Paula

Useful
March 24, 2024

Luna’s Surgery

It’s so easy to submit a claim and get get reimbursed the expenses incurred towards Luna’s surgery and hospitalization. During our traumatic times, pet insurance provider did a wonderful job in processing our claim.

Insurer: Pets Plus Us

Veterinarian: Alpine Animal Hospital

By: Gracian

Useful
March 24, 2024

A MUST HAVE FOR YOUR FUR BABY

I purchased this insurance for Luna as soon as I got her home from the breeder. The entire process was very simple and I loved that I could pick a plan to fit my needs for Luna. It’s been a year now and I’ve sent in several claims and they were very quick to respond and direct deposit is the way to go. Highly recommend PETS BEST thank you for helping me keep Luna healthy

Insurer: Pets Best

By: Cyndy

Useful
March 23, 2024

Efficient

The staff are pleasant and helpful with details. The claim is processed quickly.

Insurer: Pets Plus Us

Veterinarian: Dr. Jason Gerena

By: Vicky

Useful
March 22, 2024

PETSBEST BIGGEST SCAM PET INSURANCE

Stay as far away from this insurance as possible, excuse after excuse for why a claim is not paid! Spent over $10,000 on vet bills and was only reimbursed $300, total scam! Takes forever to get a claim paid too, 2 months plus!

Insurer: Pets Best

By: Pets

Useful
March 22, 2024

Incredible service

ASPCA Pet Insurance is by far the best I have ever had. I purchased pet insurance for my dog and my cat the first day that I brought them home. You never know what can happen to your animals. What you do know is a veterinary bill will always be high. Unfortunately my dog developed severe allergies. Our pet insurance has covered the cost of all of his allergy, testing, his allergy medication and a main portion of his visits. It also covers a large portion of his prescription dog food. The reimbursement into our bank account is easy and so very helpful. Our cat at just one year old developed urinary crystals in his urine. He now has to be on a prescription cat food for the rest of his life to control this issue. After purchasing the prescription, dog food and cat food, I submit my receipt to ASPCA pet insurance and within two days I have a reimbursement in my bank account. I have saved thousands of dollars over the past two years between my dog and cats vet, bills, medication‘s and prescription foods. If I can give you one piece of advice, it would be to purchase pet insurance for your cat or your dog from day one. Most plans don’t cover pre-existing conditions. The small monthly payment to have pet insurance will be well worth it in the long run. You might not see it initially, but down the road as your pet gets older and things come up, and they always come up, you’ll be happy to have this insurance plan. Thank you ASPCA insurance. You really do care for our pets and their owners!

Insurer: ASPCA

Veterinarian: Tufts Animal Hospital-Dermatology department

By: Julie

Useful
March 21, 2024

Great Service

For a reasonable price, MetLife Pet Insurance has paid the claims for my 12-year old cat in a timely manner and has made possible the diagnostic work and treatment he needs.

Insurer: MetLife

By: Dayna

Useful

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