Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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The process to submit a claim is easy…
The process to submit a claim is easy and quick. The communication about my claim and frequent is easy to understand. Thank You
Insurer: MetLife
By: Brian Roberts
So easy to send claim in and very…
So easy to send claim in and very responsive
Insurer: MetLife
By: Lisa Wray
Super easy claim submission and speedy…
Super easy claim submission and speedy turn around time for reimbursement.
Insurer: MetLife
By: Earl the Pearl Boxer
Continued Great Experiences
Process is easy to follow and response time is typically exceptionally quick. While you do have to get the vet notes in advance of submission, this is very simple by asking the vet. My experiences have all been positive with MetLife Pet Insurance and the cost is reasonable for the piece of mind.
Insurer: MetLife
By: Kris
Excellent Communication
Thank you for processing my claims quickly and efficiently! I also appreciate your helpful website; claims are easy to submit and your communication with the customer is excellent!
Insurer: MetLife
By: Cynthia
AKC pet insurance is no longer any good. 10 years ago, they were great. As of 2-3 yrs ago, pretty bad.
I've had AKC insurance for over a decade. Up until 3 years ago, they handled claims quickly, fairly, and now that has all changed. On a $2400 vet bill, I got back about $330. I have two policies, and all the bells and whistles. My monthly premium is slightly over that. I spoke to them, got nowhere. They only pay out $50 for an exam, when in the NE it costs almost $200 for a dog. They don't cover a lot of things that they used to. My dogs are 3 and 4 and my cats are 3. So its not an old age thing nor pre existing conditions. I did shop around, got a lot of quotes, settled on Pet's Best.
Insurer: AKC
By: Helen Redfield
Great pet insurance
Great pet insurance. Wonderful employees. Easy to work with, very helpful. Great coverage and quick reimbursement.
Insurer: MetLife
By: SN
Quick and Easy
Easier to send a claim than I thought it would be. Quick turn around for pay.
Insurer: MetLife
By: customer
I was asked to submit additional…
I was asked to submit additional medical documentation, soap notes, which I did. My claim was then denied because MetLife claimed they never received that documentation. If they needed different documentation, I never received notification of that.
Insurer: MetLife
By: K
My pet insurance is always available…
My pet insurance is always available and covers all of my pet's needs and my own. It's an excellent company to work with, and I've been very happy with MetLife over the years. Thank you for all your support with my pet. DH
Insurer: MetLife
By: Denny