Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


December 16, 2025

Good communication

Good communication, coverage and product. They are helpful on the phone as well as a really easy to use app.

Insurer: MetLife

By: customer

December 15, 2025

We couldn’t be happier with our…

We couldn’t be happier with our coverage for our pup Otis! The process is efficient and very convenient.

Insurer: MetLife

By: Otis

December 15, 2025

They do everything possibly deny…

They do everything possibly deny claims. They stated hematuria is a previous condition and do not know the difference between a symptom and a condition. They need to understand clinical language and a symptom can and is directly related to the present symptom. Deny-deny-and hope you give up.

Insurer: MetLife

By: William F Morris

December 15, 2025

Great company

Great company! Responds quickly and helps if needed. Claims processing is fast and easy to file!

Insurer: MetLife

By: BETTY CHEETHAM

December 15, 2025

I’m happy with how quickly the claim…

I’m happy with how quickly the claim was prcoessed

Insurer: MetLife

By: customer

December 15, 2025

MetLife processed claims quickly and…

MetLife processed claims quickly and according to the terms of the policy. I could not ask for anything more.

Insurer: MetLife

By: customer

December 15, 2025

My 2 puppies

Little slow on the processing but for the most part great to have this policy.

Insurer: MetLife

By: Paul Desillier

December 15, 2025

Easy to file and receive claims

Easy to file and receive claims. Love this company.

Insurer: MetLife

By: Casey

December 15, 2025

Quality service from a name you can trust

MetLife Pet insurance has been a trusted partner in providing veterinary care and health and wellness for my puppy. The online claims submission process is easy and straightforward. All claims have been processed promptly and paid to my account. Taking care of our furry family has been aided by our enrollment iand participation.

Insurer: MetLife

By: Louis

December 15, 2025

Easy to navigate and submit a claim

Easy to navigate and submit a claim. Process was quick.

Insurer: MetLife

By: LKB

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