Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


December 23, 2025

Our cat munchkin…

Munchkin our cat developed a sarcoma that required surgery with a significant expense. Fetch reimbursement was easy and quick to help offset munchkin’s recovery. Recommend them with out reservation. Dr Thomas Sholes

Insurer: Fetch

By: THOMAS SHOLES

December 23, 2025

Awesome pet insurance

We have had MetLife pet insurance for over a year now. The app is easy to use and submit claims on. Tracking is great and they always stay in touch with you from beginning to end.

Insurer: MetLife

By: Colleen

December 23, 2025

Healthy paws has been the biggest help…

Healthy paws has been the biggest help with our puppy breaking her leg ): i don’t know what we would’ve done if we didn’t have healthy paws insurance .

Insurer: Healthy Paws

By: Lauren Miller

December 23, 2025

Generally Great Customer Servic

Embrace generally is quite easy to negotiate regarding submitting claims on line (or by mail) and the customer service people are almost always polite, respectful and helpful. Tonya was excellent. I've had just one experience (actually twice with the same person) that has been off-putting. Otherwise, always easy and nice to deal with.

Insurer: Embrace

By: Ann Marie Cioffi

December 23, 2025

My dog died on December 2

My dog died on December 2. The bill for his hospitalization was over $10,000. I filed a claim with Nationwide two days later. No one challenged the bill, and less than a week later I received an electronic deposit to my checking account for my max amount. They even cancelled my dog’s policy without me having to do it. I have three other dogs, and will continue my coverage with Nationwide. They made everything so easy. Great service. It was much appreciated!

Insurer: Nationwide

By: Misti Jones

December 23, 2025

Timely

Timely review and payment of claims

Insurer: MetLife

By: Rusty Lacy

December 23, 2025

Don't Waste Your Money! They won't reimburse you. Highly unlikely.

Don't Waste Your Money! They won't reimburse you. Highly unlikely.

Insurer: Spot

Veterinarian: Bluegrass Animal Care Center

By: Tonya

Useful
December 23, 2025

Many Claims at One Time

Our cocker spaniel recently had several eye and ear issue appointments and large vet bills. I am so glad that we have PetsBest! They processed multiple claims in a reasonable amount of time. We have insured several dog with them and they are great!

Insurer: Pets Best

Veterinarian: Greatwood Veterinary Hospital, Inc.

By: Melissa

Useful
December 23, 2025

PetsBest - A most exceptional insurance company!

My dog developed heart failure, and we tried everything we could to keep her comfortable, but sadly she passed away. After her passing, I submitted 8 claims to Pets Best for the many vet visits we had during that time. Every single claim was processed and paid very quickly. What stood out though, was the compassion they showed afterward. Without me having to call or request anything, Pets Best sent us a heartfelt letter expressing their condolences. They automatically canceled Pelusa's policy as of the date she passed and issued a prorated refund. It was an incredibly kind and thoughtful, and honestly impressive for an insurance company.

Insurer: Pets Best

Veterinarian: Via Verde Animal Hospital

By: William

Useful
December 23, 2025

It’s not clear how to get reimbursed…

It’s not clear how to get reimbursed for an approved claim. I see on the website it says that I will be sent something asking how I want to be reimbursed but I have not received that.

Insurer: MetLife

By: customer

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.