Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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My claim was explained was reimbursed…
My claim was explained was reimbursed directly to my checking account within aweek
Insurer: Spot
By: Pamela Schnabel
Spot has best app
Spot has the best app ever. I love it. Submitting a claim is really easy and quick. Love it. Genia Finney
Insurer: Spot
By: Genia Finney
Pet insurance is SO important!
I have always used a spot Insurance since the day my dog came home. I just wish that the claims processing time was faster. Also, wish that my veterinarian could submit for me, and I would not have to shell out all the money out of pocket. Coming up with over $10,000 unexpectedly is extremely difficult and financially a major burden.
Insurer: Spot
By: Michael R
I tell everyone I know to use Met Life…
I tell everyone I know to use Met Life if searching for pet insurance . I have been reimbursed so many times and if more information was needed they always reached out to my Vet. Very happy with this company .
Insurer: MetLife
By: Patti Clifford
Very quick refund
We received our refund quickly for the service our dog needed
Insurer: Spot
By: Linda K
We've been using Spot for a couple of…
We've been using Spot for a couple of years now. We had our first claim a couple of weeks ago and the process was fast and easy. Everyone was also very friendly, though most of the process was automated.
Insurer: Spot
By: S B
I claim was processed in less than a…
My claim was processed in less than a week. Thank you.
Insurer: Pets Best
By: William bossley
Protection for our four legged little friends
Unlike the experience I’ve had with some of these aftermarket car warranties Pets Best insurance has done exactly as they have described to do they take care of me when they need to and then there’s sometimes I’ll turn a claim in that they can’t pay on and that’s fine but they’ve been fair all along. I just filled a claim and was reimbursed nearly 3months dues with very little out of pocket. I think and while I don’t wish harm to anyone’s 4-legged little friend, hospital bills is where the real magic happens in terms of reimbursements.
Insurer: Pets Best
By: David Goodbary
I field claim on 10/23/25 didn’t hear…
I field claim on 10/23/25 didn’t hear back from them till 12/18/25 , and after all the wait they denied my claim as they said ear infection is pre existing condition!!!! , how can ear infection be pre existing condition… what a joke, and on the top of that u can’t get hold of someone nor login to get explanation how is ear infection is pre existing condition… I have been calling every day to cancel without any luck.. too much to deal with
Insurer: Pets Best
By: H.A