Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


December 26, 2025

Quick reply to claims.

Quick reply to claims.

Insurer: MetLife

By: Lisa Harrell

December 26, 2025

Looks like Great coverage at a Great…

Looks like Great coverage at a Great price!!

Insurer: Prudent Pet

By: Geeoffaol.com

December 26, 2025

Best pet insurance I’ve had

Very easy to submit my claim and it was processed quickly. Overall the type of coverage available has been exceptional, and the customer support is amazing.

Insurer: Pumpkin

By: Julie

December 26, 2025

Prompt, fair claims

Easy to submit, very communicative during the process, and a fair resolution to claims

Insurer: Pets Best

Veterinarian: Adobe Animal Hospital

By: Jeff

Useful
December 26, 2025

MetLife stands by what they say

MetLife stands by what they say. Hassle free coverage, great communication

Insurer: MetLife

By: customer

December 26, 2025

Bad administration and overly broad pre-existing condition determination

Embrace took way too long -- and engaged in no proactive follow-up -- to gather my dog's prior vet records and then took an overly broad view of my dog's preexisting conditions. I am very disappointed in Embrace and don't know why Forbes rated them so high.

Insurer: Embrace

By: Andy Hutcher

December 26, 2025

Fast claim processing

Fast claim processing. And friendly customer service.

Insurer: Pumpkin

By: ChrisC

December 26, 2025

Helped my senior girl!

I’m grateful that not only does Pets Best insure senior dogs but when my senior girl had pancreatitis which resulted in thousands in vet bills all of my claims were handled and a refund was issued which gave me a lot of relief in a stressful time

Insurer: Pets Best

By: Nichole

Useful
December 26, 2025

Easy claim process and quick payment

This interaction with MetLife was seamless and an improvement over previous ones. I uploaded my receipt and vet notes to the site, and within about 3 days I received reimbursement. It was a pleasure.

Insurer: MetLife

By: Rebecca

December 26, 2025

I appreciate how well they communicate…

I appreciate how well they communicate with me about my plan and any claims that I had. They reimbursed me promptly.

Insurer: Nationwide

By: Brady

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