Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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you guys are great
you guys are great. Easy functionality and app experience. Love that you lower the deductible as a reward for low usage of the plan at the end of slow years. I keep wondering if I should add my older dog to the plan but I am concern that with her priors she might not get a lot of coverage. But will be reaching out to inquire. Thank you!
Insurer: MetLife
By: Mashall
As advertised!
I have been using MetLife’s Pet insurance for about a month and have submitted 2 claims. Both have been paid out without any delays which has been great for my family and my wallet during this holiday season. So far it’s been good and I’d recommend to anyone!
Insurer: MetLife
By: Rocco’s mom
They made the claim process super and…
They made the claim process super easy and fast. Zero hassle!
Insurer: MetLife
By: customer
Consistently very good service
Consistently very good service. Happy with claims results, overall.
Insurer: Pumpkin
By: Kelly Martinez
Much improved
This time I had several claims due to a kidney issue. Candidly, I was very frustrated in the past with the claims process; however, I was pleasantly surprised this time around. Easy process and a fast payment.
Insurer: MetLife
By: customer
Easy App and Great service
App easy to work and claims easy to put in. Very quick at getting back on claims as well. Only talked to customer service once but the girl I talked to was very knowledgeable and friendly.
Insurer: MetLife
By: Emily
Just what we needed!
Been extremely satisfied with our insurance coverage. Our puppy needed expensive eye surgery, and the coverage was excellent. I highly recommend.
Stalling to prevent reimbursement for a claim.
I had one claim filed in February 2025. After 10 months of trying to get reimbursement, I am giving up and switching insurance companies. This is insurance is a scam and all they deal in is stall techniques. First it was there is not a record of a clean bill of health. Once that was provided by myself and the veterinarian office, nothing was done. I called and asked for a status update. And then their next stall technique was the invoice with the vet notes was not descriptive enough to approve the claim. The vet sent in additional information. But still not enough. Absolutely ridiculous and a waste of time. I will not be renewing my policies for my dogs. I will find a company (even if it costs more) that will be true to the insurance policy.
Insurer: Embrace
By: Ansley Godwin