Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Caring customer service reps
Caring customer service reps, great coverage, easy portal
Insurer: MetLife
By: customer
Easy and Quick
The app is easy to use. Claims are processed quickly and payment can be made directly to my bank account.
Insurer: Spot
By: customer
Fetch is really coming through for me
Fetch is really coming through for me! They have reimbursed me roughly 90% minus my $300 deductible for all testing required to diagnose my dog's problems. Their response time is fast and they keep you updated on your claim status.
Insurer: Fetch
By: Russell Renfro
Compensation was quick.
Compensation was quick. My dog had to have surgery at a massive price. Spot Pet reimbursed me a portion of it quickly once I submitted the documentation. The reimbursement was for a little less than a third of the total cost.
Insurer: Spot
By: william boulware
Very happy to have this insurance
Very happy to have this insurance. I took in a puppy and on his first vet appointment discovered he had heartworm. The insurance company reached out to the vet directly for the medical records to cover the treatment claims. Not only did it help elevate the stress of going through the treatments but I am very grateful for the help covering his treatments that I might not have been able to afford without insurance
Insurer: MetLife
By: Melissa woods
Filing my claim was easy and quick.
Filing my claim was easy and quick.
Insurer: MetLife
By: customer
Claims
What I shimmy like about MetLife insurance is the efficiency with their customer service with the efficiency with the claims with the proper etiquette they talked to me with when I'm very not happy with right now is I submitted two claims and one of my claims is in limbo and I've had a call three times about it
Insurer: MetLife
By: customer
Insurance Scam
I have this insurance for some time. However, they will refuse to cover any legitimate expense under all kinds of excuses - need this and that. Do not buy this insurance it is a fraud, and the reviews are fake. I will cancel mine after my over $400 from the Vet charge for a sick 2-year-old Shih Tzu was denied. Will try Chewy who is our vendor for all pet supplies.
Insurer: Fetch
By: Arun Puri
Because ones like Rochelle makes Nationwide much better!
Because ones like Rochelle makes Nationwide Pet Insurance good, could be excellent, but their reimbursements could be better, compared to some of the others, I've noticed, unless I'm not knowing why they don't pay out like the other that I dropped sometime in July 2025,but I have always been with what used to be Veterinary Pet Insurance since 1991, or 1992, as they changed their name to Nationwide, being an Insurance company for homes, automobiles, and I believe almost everything else, which I believe may lessen the overall impact of how satisfied with whatever claims we may make as there's probably around 12 to 15 Pet Insurance Companies out there, unlike during the 90s when there was just one, called VPI, as I've been with Veterinary Pet Insurance more than 30 plus years, and I hope that makes a difference! Ones like Rochelle are excellent with their politeness, as not all are like Rochelle. But I hope to finish this review later because Brandy always suffers, and we're both way past our senior years! She needs excitement despite her age, and her lameness with walking, and she's not overweight at all..!
Insurer: Nationwide
By: Gary Rokuta