Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


December 21, 2025

Just like any other insurance company

Just like any other insurance company; you pay in sooo much money every month. Then if you have to file a claim, they raise your rates. It should be illegal.

Insurer: Spot

By: Ashley Grosz

December 21, 2025

Very fast with processing claims

Had an amazing experience. Very fast claim processing. Easy to navigate!

Insurer: Spot

By: Cecily Buchanan

December 21, 2025

I’ve been happy with this insurance so…

I’ve been happy with this insurance so far, but I do with there was an option for 100 coverage after the deductible is met instead of 80%. Maybe there is one and I’m not aware. Also, sometimes it takes a little longer to get reimbursed for a claim but overall not bad.

Insurer: Spot

By: Ariana Johnson

December 21, 2025

Easy to submit claims online

Easy to submit claims online. Quick to respond to questions. Direct deposit for finalized claims.

Insurer: MetLife

By: Dr. Sumner

December 21, 2025

Great Pet Insurance

I switched to MetLife Pet Insurance this year and it's been great. I've filed 2 claims and both were handled quickly. Easy to navigate & when I had questions, I could speak with an actual person.

Insurer: MetLife

By: Judy Martinez

December 21, 2025

I was able to talk to representatives…

I was able to talk to representatives in person, who were kind, patient, and answered all my questions. I received reimbursement in under 2 weeks. Highly recommend!

Insurer: Pumpkin

By: Rachel

December 21, 2025

Horrible experience

Never received money from them and had to go through a ridiculous amount of trouble just to try and get the money they owed me. Still haven’t received it!

Insurer: Embrace

By: Dawn fleming

December 21, 2025

Peace of Mind

I’ve had insurance through Pets Best since 2019 for my Lab and Golden Lab cross. They have affordable plans, super easy claim filing, and prompt claim payment. It brings great peace of mind to know that if something unexpected happens to one of my boys, Pets Best will be right there waiting to support us. Amazing company!

Insurer: Pets Best

By: Kimberly

Useful
December 21, 2025

Smooth transaction

Smooth transaction, I submitted my paid invoice and they quickly reimbursed me. No hassles, no problems.

Insurer: Pumpkin

By: Hank

December 21, 2025

Easy to work with

Very easy to use and refunds are processed in a timely manner.

Insurer: Spot

By: D Beaulieu

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