Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


December 21, 2025

Embrace has always been very good to me…

Embrace has always been very good to me and my pet. They are very helpful and response quickly when I have a question about coverage. They also process my claims in a responsible time.

Insurer: Embrace

By: Analyssia Pacheco

December 21, 2025

Simply the best

We could not be more pleased with the quality of customer service we have enjoyed with MetLife Pet Insurance, and the level of coverage beats any policy we have had for any of our pets in the past. Simply the best!

Insurer: MetLife

By: bookaday

December 21, 2025

Easy and simple reimbursement

Easy and simple reimbursement, and extensive coverage!

Insurer: MetLife

By: Roger King

December 21, 2025

Claims take too long to process at…

Claims take too long to process at various times.

Insurer: MetLife

By: customer

December 21, 2025

The document upload was very simple and…

The document upload was very simple and we were reimbursed in less than 1 week. Thank You!

Insurer: MetLife

By: Debi Kret

December 21, 2025

Pet insurance with MetLife is easy

It is very easy to file a claim. The claims are settled quickly. The communication is great.

Insurer: MetLife

By: Teresa

December 21, 2025

Amazing coverage and service

My cat was having problems with her mouth and had to have work done. I was not sure if it would be covered but I thought I would just submit the invoice. Without any questions they researched it and reimbursed me ( minus co pay) with like 3-5 days. I could not have asked for better coverage or service.

Insurer: MetLife

By: Karen Kelly

December 21, 2025

Comprehensive pet insurance

I really like the overall pet insurance coverage we have for both our dogs. We chose preventative and sick care. Thankfully, we don't always need to use the sick coverage and appreciate that we receive a credit towards olthe overall coverage amount when it's unused. One issue we have experienced is inconsistent approval processing where there are significant delays and requests for notes when we provided them previously for a reoccurring issue. I found this to be frustrating.

Insurer: MetLife

By: Michelle Watkinson

December 21, 2025

Great insurance

Great insurance. Claims are processed and there has been no problems. I’ve been with MetLife Pet insurance for two years now I love them.

Insurer: MetLife

By: Lena

December 21, 2025

My reimbursement was prompt.

My reimbursement was prompt.

Insurer: MetLife

By: Carol Vande Bunte

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