Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,723 total


Verified May 21, 2026

Sadie's Wellness

Everything was done in a timely manner.

Insurer: Spot

By: Sherry

Verified May 21, 2026

Prompt management of our claim

Prompt management of our claim - within a minute or two! Amazing.

Insurer: Trupanion

By: Roy Knauer

Verified May 21, 2026

Fast

Fast, easy claim process!

Insurer: Spot

By: Melanie H

Verified May 21, 2026

Exactly what I expected, fair payout and experience

Easy, predictable experience with my claim. Payout happened less than 2 weeks from claim. No hassle, and full expected payout.

Insurer: Spot

By: Lee Nash

May 21, 2026

Quick claim response.

Quick claim response.

Insurer: Pets Best

By: Margaret

Verified May 21, 2026

The app is easy to use

The app is easy to use and easy to file a claim. The app keeps you updated on the status of your claim. Processing and reimbursement is timely.

Insurer: Spot

By: Courtney Kearns

Verified May 21, 2026

MetLife is so easy to use

MetLife is so easy to use and keeps you informed each step from receipt of claim until reimbursement is issued along with EOB, which normally happens quickly within a few days.

Insurer: MetLife

By: Jane D

Verified May 21, 2026

Apparently I was not prepared for the…

Apparently I was not prepared for the amount of documentation ya'll needed to provide re-imbursement. Its like you are wanting to look for ANY reason to deny a high charge amount reimbursement.

Insurer: MetLife

By: Samson Sagayaga

Verified May 21, 2026

Quick service on claims

Quick service on claims. I submitted a few claims for the first time and wow, very impressed with the quick turn around. I am very pleased. I hope I don't have anymore claims for obvious reasons, kitties please stay healthy! But knowing the insurance I have is reliable makes it easier to deal with anything that comes up.

Insurer: Spot

By: Carrie Reagan

May 21, 2026

Nationwide is the worst

Nationwide is the worst. They yearly cap every single illness, injury or service and they must use a 1980 reimbursement table. My dog had dangerously high liver values and had to be hospitalized for 2 days. My bill was $8000 and after much fighting, they paid $2000. After 9 years of 2 dogs premium payments and their claim that they provide “peace of mind in case of hospitalization” I was expecting the payment to be the other way around. Get a plan that pays a percentage like 80% 70% so at least you can plan and budget.

Insurer: Nationwide

By: diane Straub

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