Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified May 25, 2026

Great for dogs with persistent medical…

Great for dogs with persistent medical issues. They’ve covered $12,600/$16,500 for our 2 year old golden retriever.

Insurer: Trupanion

By: Ben

Verified May 25, 2026

The ease of making claims is key

The ease of making claims is key. The explanation of benefits and responsiveness is excellent.

Insurer: MetLife

By: customer

Verified May 25, 2026

Best Pet Insurance I've Tried

We've only had met life pet insurance for a few months, but so far all the staff has been incredibly helpful. I love that we can do a family plan for the dogs with 1 deductible. We've had no problems getting claims processed and paid. I highly recommend met life!

Insurer: MetLife

By: Makayla

Verified May 25, 2026

My claim was paid and approved quickly…

My claim was paid and approved quickly and efficiently I had it pre-approved and they paid exactly what it was for no hassles

Insurer: Pumpkin

By: Steve

Verified May 25, 2026

It was so easy

It was so easy. I just uploaded my receipts and the next thing I knew the $ was in my bank.

Insurer: MetLife

By: Robyn

Verified May 25, 2026

Timely processing.

Timely processing.

Insurer: Fetch

By: Pete

May 25, 2026

It has been over 6 months since I wrote…

It has been over 6 months since I wrote my original complaint. I read some of your messages and yes the staff is pleasant. But I want to be paid. In addition, they said they would have someone contact me immediately after my review. Never happened.

Insurer: Embrace

By: Carol Moyer

Verified May 25, 2026

Quick and efficient claim process

I appreciate how fast and efficient the process was for the insurance claim for my dog Scout’s surgery. It made a stressful day a little easier. Thank you

Insurer: Trupanion

By: Chantelle

May 25, 2026

very bad service they can not solve my…

very bad service they can not solve my claim I already sent them everything they ask me and it is as if they ignored me what a bad service

Insurer: Embrace

By: customer

Verified May 25, 2026

Recently while out of State

Recently while out of State, we had to make a visit to an Emergency Vet Clinic with our Lexi who suffered a leg injury. The clinic reached out for a pre-authorization and it was processed very quickly. We knew immediately what would be covered and how much our policy would pay. They paid the vet directly. Thankful for the peace of mind that the coverage responded for its portion of the bill and that you dealt with the Vet clinic directly.

Insurer: Trupanion

By: Deborah

Compare top pet insurance providers plans.