Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


February 17, 2025

Hands down the best!

Over the past year, we have faced multiple pet emergencies, and I can confidently say that without Healthy Paws, our pets wouldn’t be as happy and healthy as they are today. Their support during some truly difficult times has been invaluable. Filing claims has been incredibly easy, and reimbursement has always been prompt. More importantly, the peace of mind that comes with knowing we can focus on getting the best care for our pets—without the overwhelming financial stress—has made all the difference. I sincerely hope no one has to go through traumatic injuries like we have, but if you ever find yourself in that position, you’ll be grateful to have a company like Healthy Paws by your side. Their compassion and efficiency have truly exceeded our expectations. Thank you, Healthy Paws, for being there when we needed you most!

Insurer: Healthy Paws

By: Taylor

Useful
February 17, 2025

Excellent

Submitting claim was very simple. Email notification of check being processed and in the mail. Very quick service.

Insurer: Pets Best

By: D

Useful
February 16, 2025

Simple and easy process

I filed a claim with multiple invoices when my 3 year old doodle ingested a foreign object. Her treatment required multiple x-rays to see if all the pieces were passing. Finally an endoscopy was needed to remove everything. The Pets Best application is very simple to use. I just uploaded the invoices and received a confirmation email right away. My claim was processed satisfactorily in less than two weeks. The process could not have been easier.

Insurer: Pets Best

Veterinarian: PAW Veterinary Center

By: Jennifer

Useful
February 16, 2025

Healthy Paws is the best!

Healthy Paws really is the easiest pet insurance to have, and I recommend it to everyone I know. Not only do they provide great coverage, but claims are really easy to make and understand when the time comes. They've covered my cat, Luigi, into old age and to his eventual passing, and they currently cover my older Bernese Mountain Dog, Gunther. If I didn't have my pets covered with Healthy Paws, it would be so much harder to get them the care they need. I am forever thankful for the ease of use, and heartfelt messages checking up on my pets when there is a bigger health issue happening. Vets have jokingly told me to hold onto that remaining Healthy Paws policy with my life! And I will.

Insurer: Healthy Paws

Veterinarian: Cobblestone Animal Hospital

By: Lisa

Useful
February 16, 2025

Pets Best has saved me and my pet numerous times!

"Without the reliable help from Pets Best, my decisions for treating my eight month old kitten diagnosed with FIP would've been much more difficult. I knew that they would reimburse me appropriately so I went ahead with treatment and ultimately saved my sweet little kitten's life. I am very thankful for Pets Best and recommend it to everyone!"

Insurer: Pets Best

By: Amber

Useful
February 16, 2025

Easier Than I Could Have Imagined

My first time making a claim, I wasn't sure what to expect, but I feared it was going to be a long, complicated process. I was worried it would take forever and involve talking on the phone. I couldn't have been more wrong. The process was as simple as indicating where my cat received his care and uploading photos of my itemized bills. The whole process took maybe 5 minutes on my phone. A few days later, I got an approval email that was just as detailed as the itemized vet bill so I knew exactly how they came to the decision. It definitely made what was a stressful time emotionally and financially so much better.

Insurer: Pets Best

Veterinarian: Rosewood Pet Hospital

By: Elizabeth

Useful
February 16, 2025

Worst insurance ever

You can’t get anything preapproved. My dog had an accident in the fires. He had a really bad limp. We have had insurance 3 months now. They denied my dogs X-rays bc it was a ccl. How were we suppose to know. So basically they told me i had to wait 6 months. I get for the surgery but they should have covered the x ray. They said they wouldn’t cover it bc it was related to a ccl. Worst insurance ever

Insurer: Pets Best

By: Allyson

Useful
February 16, 2025

Pets Best - always excellent in all aspects

I regularly share with others Pets Best as a PSA - while I would have paid for my dog's life saving medical needs 4 years ago (16 days in ICU, blood transfusions and dialysis), Pets Best tremendously eased the financial burden it would have placed on me by exceeding my expectations reimbursement. Since then, PB has continued to be outstanding - easy to work with, fast, sets expectations, clear in explainations. Thank you!

Insurer: Pets Best

Veterinarian: UC Davis Behavior Service

By: Judy

Useful
February 15, 2025

That’s best is the best

This is our first experience with pet insurance. We could not be happier. Benefits and the claim process are very clear and can be done on my cell phone. They deposit my claim amount directly into my checking account and I am very pleased with the responsiveness and consistency

Insurer: Pets Best

Veterinarian: Mainland Veterinary Hospital

By: Lori

Useful
February 15, 2025

Painfull Experience but Recovering and Free of It

Our 8 year old female Schnauzer was experiencing abdominal pain two weeks ago. She was initially diagnosed as having a Pancreatitis flair up but after further testing it was determined that it was Hyperlipidemia. Our insurance coverage made the situation more manageable financially. With the medicine prescribed to support her liver and gallbladder as well as her prescribed low fat food, she is hopefully well on her way to a full recovery.

Insurer: Pets Plus Us

By: Fred

Useful

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