Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Costly Poor Coverage
I cannot say enough negative about Trupanion. They will find any excuse not to pay a claim (and I don't make many). Dog had an ear infection and they refused to pay because they said that he had a prior record of allergies. Putting aside that the allergies to which they refer turned out to be a behavioral issue and not allergies the doctor said this was no an allergy. On medicine if I buy it CHEAPER from the doctor's online pharmacy they will not pay the shipping charge which when combined with the costs of the medicine is less than buyi9ng it from the office. Yet they prefer to pay the higher amount. They blame the DVM for their slow processing of claims. I was with Pet Plan for 10 years and they were flawless but they no longer are seemingly around. I have to imagine that most of the other underwriters are better than Trupanion. Steer clear of Trupanion.
Insurer: Trupanion
By: Robert
Definitely Life Changing!
I got my puppy insured as soon as I adopted him, and I am thankful I did! With an unknown autoimmune disorder, my dog is virtually allergic to most foods, and trupanion has allowed me to do all the necessary testing and treatment that I otherwise would not be able to afford. I am so thankful I went with Trupanion!
Thier name says it all!
Best insurance company ever. My husky has several health issues and if it weren't for Pets Best i would have had to give her yo a rescue so she could get the treatments she needs. Claims process is super easy. Pets Best us very responsive and let's you know where your claim is in the process. Love this company. Thanks for helping me to be able to keep our girl right here where she belongs.
Insurer: Pets Best
By: Clydene
Excellent Company
I’ve had pet insurance companies for decades and Pets Best is the best. Easy claims process, policies offered are very good. Always answer my questions in a timely manner. No problems for years. I highly recommend them. Also, policy pricing is competitive.
Insurer: Pets Best
By: Michael
Gratitude
It was the first time as an dog owner to experience the cost in our baby Tyson undergoing surgery. I have not received anything yet but they have provided a break down of the insurance coverage support which am grateful for.
Scam Artist
S3280@aol.com I joined in October of 2022 after Anniversary premiums went up.No claims 2022 2024 till beginning of 2025.Had a 500 deductible 90% but WHENEVER yu submit a claim they dov90% of that so when yu do finally satisfy the Deductible yu end up paying over 600 and close to 700 deductibles.SCAM ARTIST.DONT TAKE THEM CUT OFF PHONE LINES DOWNSIZE STAFF DONT RESPOND TO EMAIL UNLESS YU HARRASS THEM.I COMPLETELY HAD IT WITH THEM.GOING OUT OF BUSINESS DIDNT HAD THE COURTESY TO LET ME KNOW.FOUND OUT BY CHANCE.FRUSTRATING TO SAY THE LEAST.SO I CANCELLED THEM BEFORE THEY CANCEL ME.GOOD RIDDANCE.
Insurer: ManyPets
By: Jenny
Pets Best is best for pet parents
"It is so easy and efficient to file a claim I was able to do so before I left the vet office. This is great that I can take care of my pet and square away the paperwork quickly. Parker had his 6 months check up and as a senior boy I appreciate not having to worry about vet bills. I can keep him healthy with peace of mind."
Coopers first Vet visit check
We recently got a Golden doodle pup and took him for his first vet appointment with us to get his vaccine updated and a wellness check by the vet. Paid a little over $240 in total then submitted the claim that same day for cooper since my co- pay is $200 so I made that line mark. Have 80% refund amount so in leas than a week I heard back and got approval for $170 refund amount! Overall easy to submit a claim and got a check in the mail easy to deposit as well. First time getting dog insurance and couldn’t be happier with PETSBEST! Definitely recommend it to anyone who has fur babies !
Best Pet Insurance
So thankful for Healthy Paws pet insurance! My dog needed emergency surgery for a collapsed lung. The insurance covered 90%, and we were reimbursed in less than a month. Truly amazing company, and the claims department was great! If anyone needs pet insurance, this is the one to get! Thank you, thank you!
Insurer: Healthy Paws
By: Christine
PetsBest is pretty good
I’m so glad I got pet insurance soon after adopting my dog. He’s always getting himself an illness - a doggy cough here and eating something inappropriate there. I of course wish I could get authorized and pay a copay instead of pay up-front and get reimbursed. But I never have problems submitting a claim and getting reimbursed, and I take better care of my dog knowing I will get some money back.