Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


October 01, 2025

Not as good as you think

Although representatives are nice, they are saying my pet’s visit are due to a pre-existing condition. My vet says it isn’t. Why bother with insurance?

Insurer: Embrace

By: customer

October 01, 2025

Easy to submit a claim.

Easy to submit a claim.

Insurer: Embrace

By: Renee Bowman

October 01, 2025

Great experience

First claim with Pets Best was easy and reimbursement was quick. Recommend.

Insurer: Pets Best

Veterinarian: Dr. John's Dog and Cat Repair

By: Robert

Useful
October 01, 2025

Misleading practice

If your let has anything at all age related, they will deny any accidents as pre existing.

Insurer: Pets Best

By: David

Useful
Verified October 01, 2025

Great coverage and service

fast, efficient and great service/coverage

Insurer: Embrace

By: denise

October 01, 2025

This insurance is a nightmare

This insurance is a nightmare. They never payed off their part, always looked for reasons to deny even though I was with them for 2 years since I got my dog as a 7 week old pup. Spent so much energy appealing every decision, involved my vet who wrote letters of explanations. Now I am done. Canceled the subscription and will never go back there again. I do not recommend getting involved with them even though USAA recommends them. Embrace is terrible, the worst!

Insurer: Embrace

By: Dinkleboo

October 01, 2025

Claim Success!

My first time using the claim system was so easy! I uploaded months of claims and within a week, my funds were deposited. Thank you Pets Best!

Insurer: Pets Best

Veterinarian: Family Pet Health Center

By: Cricket

Useful
October 01, 2025

fast and effecient

I was on the fence about getting Pet Insurance but I'm so glad I did and I very happy with MetPet. The process to file a claim was fast and easy and the approval process was also relatively quick.

Insurer: MetLife

Veterinarian: Riverview Animal Hospital

By: Karen

Useful
Verified October 01, 2025

The online claim process is simple and…

The online claim process is simple and efficient. The turn around time on claim processing was completed within 24 hours.

Insurer: Embrace

By: Danny Tinsley

Verified October 01, 2025

I got a discount for 2 dogs

I got a discount for 2 dogs, I got an instant refund (within 48 hrs of submitting my invoice), it costs less and I get more coverage than some other pet insurance that is available.

Insurer: Pumpkin

By: Dawnie

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