Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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You reply right away and changing…
You reply right away and changing Rudy’s coverage was very easy. Thank you
Insurer: Nationwide
By: Beverly Pratico
The process was simple and fast
The process was simple and fast. I appreciate the simplicity and the quick turnaround in receiving payment. I can’t say enough good things about Embrace and my experience during my time of need. Thank you!
Insurer: Embrace
By: Anthony Parrott
Horrible service
Horrible service. Website having issues. Called customer service to cancel my policy Was on hold forever. Finally they said they’d have someone call me back. Waited an hour and a half. No call back. Called again. Was put on hold then someone from the wrong department answered. I’m canceling my policy. This is ridiculous
Insurer: ASPCA
By: David
Healthy Paws Experience
I've had an excellent experience with Healthy Paws. My 11-year-old Pomeranian has developed a slew of health issues as she's gotten older, and I've never had to worry since everything has been 100% covered with a 70% reimbursement.
Insurer: Healthy Paws
By: Wendy H
easy to use
easy to use, get paid quickly, covers so much
Insurer: MetLife
By: amanda
Very easy to file claim,
Very easy to file claim, Quick response.
Insurer: MetLife
By: MC
The claim process has significantly…
The claim process has significantly improved, becoming more seamless with reduced wait times for processing, ensuring a smoother experience for me.
Insurer: MetLife
By: Rose F
Absolutely the worst experience I've…
Absolutely the worst experience I've ever had with an insurance company. Submitted required information 3 times and no updates after almost 2 months of initial filing of claim. Hold times for customer service is 30-60 minutes every time I call for an update. Absolutely unacceptable.
Insurer: Pets Best
By: Laura Baumann
Easy process to turn in claims
The process for turning in claims was very easy while dealing with medical issues
Insurer: Trupanion
By: Renee
Complete waste of money
Complete waste of money, maybe a total scam. I started my policy when my cat was 4.5 months old and canceled it after a year because he was recently diagnosed with IBD and embrace won't cover ANYTHING digestive related all because my little kitten had one instance of vomiting prior to my policy start date. He could have vomited for any reason, ie eating plants or food he's not supposed to, or eating too quickly, but because it was on his medical record embrace said they would not cover anything digestion related. So if his IBD turns into pancreatitis, lymphoma, or even if he just needs steroids to manage it, nothing would ever be covered. I'm furious. Embrace did not cover any of the numerous fecal, blood, checkups, emergency visits, vaccines, and ultrasound tests throughout my year of having it. Embrace doesn't do anything but take your money. Apparently AKC covers preexisting conditions so I'm switching over to them. On top of that, it was really hard to cancel because two of their listed phone numbers to call would not go through. I had to call the number to BUY a policy and ask them to transfer me to cancel. Total scam.
Insurer: Embrace
By: Josephine