Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


October 02, 2025

Many Plans Make it Hard to Chose

I chose Pets Best after doing some comparing. Of course you don't know how good a company is until you need them. Within the last 3 years their claim turnaround has been quick. They also send out an email letting you know that they are working on it. After the first year I dropped the wellness plan because the reimbursement was not significant enough in my opinion.. I feel that the yearly wellness exam and vaccinations can be budgeted for. However the Accident and Illness Policy is a must for pet parents as one serious illness, accident ,or chronic condition can add up to a very large unexpected expense or put you in debt. I was very glad that we made the choice to get pet insurance immediately upon adopting our puppy and was very happy we chose Pets Best.

Insurer: Pets Best

Veterinarian: Mount Laurel Animal Hospital

By: Jan

Useful
Verified October 02, 2025

Fast processing

Fast processing. Great coverage

Insurer: MetLife

By: Ross Chapman

October 02, 2025

Excellent!

"The claims process is very quick, as was the response time. Pets Best is the best!"

Insurer: Pets Best

Veterinarian: Country Hills Pet Hospital

By: Carey

Useful
October 02, 2025

We have a French Bulldog from Tom Kings…

We have a French Bulldog from Tom Kings Kennel, and they recommended Fetch insurance to us. Recently, our dog had an accident that required surgery, and we are so grateful we had Fetch. The payout process was fast, straightforward, and stress-free. Everything was handled quickly, and the entire experience gave us peace of mind during a difficult time. Highly recommend Fetch to any pet parent looking for reliable coverage!

Insurer: Fetch

By: Val

Verified October 02, 2025

Nick of Time!

Very pleased with the efficiency and speed of this latest claim process. Getting the reimbursement as quickly as we did was a huge help and is a load off our minds when we consider future medical episodes. Many thanks!

Insurer: MetLife

By: customerKeith Prusak

October 02, 2025

This time....the wonderful customer…

This time....the wonderful customer service gentleman...I believe his name was Chris...went above and beyond to let me know things had improved with my coverage status and made my day! Couldn't be happier Have had frustrations submitting claims previously and this time no problems!! Thank you Susan

Insurer: Embrace

By: Susan

Verified October 02, 2025

Unmatched customer service

Extremely helpful in how to fulfill requirements of the claim.Very helpful in reaching out to veta office for additional info.Quick response in reviewing claim and quick turn around.

Insurer: Pumpkin

By: Lori

Verified October 02, 2025

MetLife is consistently easy to work…

MetLife is consistently easy to work with for my pet's insurance. They stand by their coverage and are responsive if I have questions. I've had their pet insurance for 5+ years and wouldn't go with another company. Great experience!

Insurer: MetLife

By: STACEY HESSLER

Verified October 02, 2025

Claim was handled quickly!

Claim was handled quickly!

Insurer: Pumpkin

By: Pamela

Verified October 02, 2025

Be smart get insurance

I have had metlife for 3 years now, and with 3 dogs its a money saver! my only complaint is sometimes the claims take a long time, and every now and then a claim will attach to the wrong policy and that delays the approval process. otherwise getting pet insurance was the smartest thing i did. I save thousands with having 3 dogs.

Insurer: MetLife

By: RMP

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