Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Not worth it
I bought Embrace pet insurance for emergencies and did not add the wellness package. When my dog had a true emergency at two in the morning (throwing up blood and pooping blood), my claim was denied as “wellness.” This has happened every time I make a claim. Without the wellness package they do not seem to cover anything, so I would not recommend this insurance.
Insurer: Embrace
By: SHANNON
Do not purchase a policy with Spot
I regret going with Spot Insurance and paying upfront for a year. So far they have denied my claims, saying that it's a pre-existing condition. However, my cat was never treated for any of the issues before and the things he was treated for are in no way related to the claims I submitted. They make it impossible to get in touch with customer service to dispute a claim. Can't email or chat online - can only call. However, each time I tried to call I sat on hold for over 30 minutes before giving up. Do not go with this company. There has to be better options out there.
Insurer: Spot
By: Nikki
I was always skeptical about pet…
I was always skeptical about pet insurance, until I needed it. I’m so incredibly grateful that I have the insurance. My dog got very ill and I’ve had to spend minimal on finding solutions because of the reimbursement we get back.
Insurer: Embrace
By: Ashley Garcia
They were gracious
They were gracious, helped me file my claim which was approved in short order. Took much of the filing stress away . So glad my documents were in order. Awaiting my reimbursement now .
Insurer: Embrace
By: Rick Aronson
Very responsive and great coverage
Very responsive and great coverage! I literally recommend to everyone!
Insurer: Pumpkin
By: Sarah
Quick claim processing
Recently, my claims were turned around within a week. Provided you supply all the needed information, claims are processed quickly and efficiently.
Insurer: MetLife
By: Barbara Beck
Best Pet Insurance EVER
I have had such a great experience with Pets Best. My doggie is 15 years old and has had so many health problems this year. Pets Best has been the silver lining. I never thought that they would cover so much with no questions asked and no nickel and dining me over every little thing like all of the other companies I used did. We had 2 or 3 other pet insurances for my boy over the years, and nothing compares. Some of them play this game like, Oh, we will cover 90% of what you pay, but then you find out it's really 90% of what they consider a "reasonable" cost, which is never what the going rate is. Guess what? None of that garbage with Pets Best. It honestly has been exactly what I would want and expect from a pet insurance company. I couldn't think of anything I would change. Thank you, Pets Best, for helping me and my pup so much.
Insurer: Pets Best
By: LECIA
I am so pleased with My Embrace Pet…
I am so pleased with My Embrace Pet Insurance. I've never had a claim rejected.
Insurer: Embrace
By: Better World Books Critique
Filing a claim was easy.
Filing a claim was easy.
Insurer: Pumpkin
By: Douglas
Ease of uploading documents and very…
Ease of uploading documents and very quick turnaround time on reimbrusement
Insurer: MetLife
By: Nancy