Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


Verified October 03, 2025

We submitted a claim for one of our…

We submitted a claim for one of our dogs. We received our payment in less than m a week. Awesome service

Insurer: Spot

By: Roger Ruf

Verified October 03, 2025

Spot covered the expenses for my dogs…

Spot covered the expenses for my dogs back surgery and got me the money back very quickly. I really appreciated the quick response!

Insurer: Spot

By: Suzanne Mckenna

Verified October 03, 2025

Rapid response and ease of filing the…

Rapid response and ease of filing the claims

Insurer: MetLife

By: Mary Kathryn Thurston

Verified October 03, 2025

Submitted my bills and was paid very…

Submitted my bills and was paid very quickly. I was very impressed with the process, very easy!

Insurer: Spot

By: Lucinda

Verified October 03, 2025

Appreciate the ease of filing claims…

Appreciate the ease of filing claims and the prompt response.

Insurer: MetLife

By: customer

Verified October 03, 2025

Every time I have had questions about…

Every time I have had questions about claims the representatives have been helpful and patient. My claims are processed quickly and if there are any issues with a claim the communication is quick and all information is given upfront on how to resolve any issues.

Insurer: MetLife

By: customer

Verified October 03, 2025

Prompt and Provides Quality Support

Having pet insurance has truly been a life-saver. Just knowing that I can submit my claims through Metlife for my pet's care and they handle business promptly, with great communication. I also feel that they care about the health and wellness of my pet by being responsive and prompt whenever I have to contact their customer service department for anything.

Insurer: MetLife

By: Sparkle Kemp

Verified October 03, 2025

Very quick claim reviews

Very quick claim reviews. Fast payment. Very happy with the insurance.

Insurer: MetLife

By: customer

Verified October 03, 2025

Embrace saved my dogs life

Embrace saved my dogs life. Just two days before getting his final set of shots my dog got Parvo. Spent 3 days at the pet hospital. If I did not have them I would not have been able to pay for my dogs treatment. Covered over $6,000 for me at 80% coverage. Also, they tell you up to 30 days, but it took less than 5 days for my claim to be approved.

Insurer: Embrace

By: Jason Davis

Verified October 03, 2025

MetLife was there when we needed them.

MetLife has more than met my expectations. Our dog has been diagnosed with two types of cancer and has required multiple treatments. MetLife has expeditiously processed the various claims insuring that the only issue we have had to deal with is our dog's health.

Insurer: MetLife

By: Ron M.

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