Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


Verified October 04, 2025

Very good at follow up

Very good at follow up. The ap is perfect. Wish it didn’t take so long though.

Insurer: Fetch

By: Laurie

Verified October 04, 2025

Quick and easy claim procedure.

Quick and easy claim procedure.

Insurer: Pumpkin

By: LAURIE

Verified October 04, 2025

Easy claim process

The online process to submit my pet insurance claim was easy and the response was prompt. I appreciated the direct deposit option for the reimbursement.

Insurer: MetLife

By: Customer

Verified October 04, 2025

So Impressed

I have never had pet insurance and am so impressed by the coverage, confirmation of the submittals and timing of reimbursement! Thank you for making it so easy!

Insurer: Pumpkin

By: Chris B.

Verified October 04, 2025

Quick payout

I was amazed that they payed out fit my dogs pricey procedure in the same day. The money got put in my bank the same day .

Insurer: Pumpkin

By: Eric

Verified October 04, 2025

deney every claim

deney every claim

Insurer: MetLife

By: SEA HORSE STABLES

October 04, 2025

Service needs improvement

Title says it all. The service needs improvement. I submitted 3 claims the same day. 1 was taken care of, but the other 2 haven't been touched. I try and chat in, they just reply with scripted language "were sorry, claims can take up to 25days to process"... blah blah blah.. YET when Pests Best wants their money, they will get rite on it and collect it promptly.. Why shouldn't the customer receive the same prompt service? Oh, I know why, they don't want to pay out money, they only want to receive it.. figures this is why insurance companies get a bad reputation. Sneaky tactics..

Useful
October 04, 2025

A great decision

I am so happy I went with Embrace for all my pets and their health. Everyone I have spoken to is professional, knowledgeable and genuinely cares about what is going on with your pet. I have filed several claims and the process was so easy and, it only took a few days to get my reimbursement. It is wonderful to have the peace of mind that if my pets need care, it won't empty my bank. One of the best decisions I've made!!

Insurer: Embrace

By: Katt K.

Verified October 04, 2025

Seamless transaction

Seamless transaction. Easy to load documents and user friendly site. Refunds are done efficiently and in a timely fashion

Insurer: Fetch

By: CHANDRA TSO

Verified October 04, 2025

The premium is very reasonable

The premium is very reasonable, terms are clear and the deductible is within an easy range. I have found the claim process to be straightforward and easy to do online and the turnaround for reimbursement is quick.

Insurer: MetLife

By: VanOrden, Terrence

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