Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
59,035 total
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Submission of claims is simple and…
Submission of claims is simple and reimbursement fair.
Insurer: Spot
By: Mary Pat Gallagher
Poor customer service and don’t…
Poor customer service and don’t reimburse for a lot of things.
Insurer: Spot
By: Sal Katib
Service and Ease of Filing a Claim
We have used EMBRACE for our rescue pups for years. They are customer friendly and the website is very easy to file a claim and quick response on reimbursements! Very happy w/EMBRACE :)
Insurer: Embrace
By: T G
I have never had any issue with any of…
I have never had any issue with any of my claims. MetLife was very fast to receive and process my claim, and I received my reimbursement promptly.
Insurer: MetLife
By: Jaime Gerza
Outstanding Experience!
I recently signed up with ASPCA Pet Insurance, and I can honestly say the experience has exceeded my expectations. From the very start, their customer service has been exceptional — every representative I’ve spoken with has been kind, knowledgeable, and well-trained, making me feel supported and valued as a customer. Their website and mobile app are incredibly user-friendly, which has made submitting and checking on claims a breeze. I’ve been able to upload documents, track the status of my claims, and get updates quickly and easily. Most impressive of all, they are quick and efficient when it comes to processing claims — no long waiting periods or frustrating back-and-forth. It’s clear that this company truly cares about pets and their people. I’ve had such a great overall experience that I felt compelled to share it. If you’re considering pet insurance, I highly recommend ASPCA Pet Insurance for their professionalism, compassion, and top-notch service.
Insurer: ASPCA
By: kristen k.
Took way too long and too much wasn't…
Took way too long and too much wasn't covered. In an emergency situation they should just cover it all
Insurer: Pets Best
By: George Gilman
Easy to submit claims and easy…
Easy to submit claims and easy communication. Great insurance company for my three pets.
Insurer: Embrace
By: Susan
Good Experience so Far
We have been pet owners for over 50 years, but this is the first time we have had pet insurance. Over the 3 years since we purchased MetLife, we have filed several claims which have been processed efficiently and fairly. Filing claims online is convenient and easy. Our calls to customer service have been answered quickly by knowledgeable staff.
Insurer: MetLife
By: Sara
Forever grateful for MetLife
If it wasn't for MetLife pet insurance, I have no idea how I would be able to pay for my girls treatments and medications, very thankful! Great customer service. They made me do a lot of paperwork for her prescription food to be covered but at the end of the day they are covering and i understand the need for clarity. thanks again!
Insurer: MetLife
By: Kiki
Easy process
Great customer service. Submitting the claim was very easy. Took about two weeks for reimbursement which was expected.
Insurer: Fetch
By: Nicole