Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


Verified October 03, 2025

Your customer service has always been…

Your customer service has always been very helpful and the claims process is easy. I appreciate the prompt decisions and explanations anytime I’m confused.

Insurer: MetLife

By: customer

Verified October 03, 2025

Efficient Claims

Efficient Claims

Insurer: Spot

By: Rebecca Lawson

Verified October 03, 2025

So helpful and quick repayment

So helpful and quick repayment

Insurer: Pumpkin

By: Nancy E Lombardi

Verified October 03, 2025

Seamless and Prompt Handling of Claim

The claim was handled promptly and the funds were received very fast.

Insurer: MetLife

By: Estela Pino

Verified October 03, 2025

Easy claim process!

Easy claim process!

Insurer: MetLife

By: customer

October 03, 2025

TERRIBLE PET INSURANCE COMPANY

ASPCA is a terrible pet insurance company. My pet was injured in an accident and both of her back legs stopped working. I had the accident insurance and they claimed that even though the injury was caused by an accident, it was not covered because she is a french bulldog. I went through multiple rounds of calls with them and they did not budge. Ended up cancelling with them. DO NOT RECOMMEND

Insurer: ASPCA

By: Tyler Obero

Verified October 03, 2025

Working with MetLife pet insurance has…

Working with MetLife pet insurance has helped a lot with the cost of care for our fur babies They take care of claims in a timely fashion Customer service is excellent too

Insurer: MetLife

By: customer

Verified October 03, 2025

Response time

Spot has been amazing so far. I have used my insurance twice since obtaining it last year, once for each of my 2 dogs, and the response time and payments have been quick.

Insurer: Spot

By: Debra

Verified October 03, 2025

Very easy to submit claims

Very easy to submit claims, and they are resolved in a timely manner

Insurer: MetLife

By: Marc Rossignol

Verified October 03, 2025

A no BS insurance you can count on

This is the only pet insurance that I count on every time to help me cover vet expenses. It’s a no BS insurance that I always know will cover what they claim to cover - I recommend MetLife 1000x over to all my friends and family.

Insurer: MetLife

By: Maple & Family

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