Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


Verified October 06, 2025

Very easy to submit claims and…

Very easy to submit claims and communication regarding it very quick. I've used the vet chat for questions and very happy with response.

Insurer: MetLife

By: L A Alberg

Verified October 06, 2025

Great Service

Vey easy to file claims and they are immediately reimbursed,

Insurer: MetLife

By: PRITI SHETTY

Verified October 06, 2025

Filing Claim

Filing my claim was so easy on the app and was approved in just a few days and money deposited in my account. Thank you MetLife you are the best!

Insurer: MetLife

By: customer

Verified October 06, 2025

Ease of using app

The staff is very knowledgeable and the ease of the process was amazing. I was able to go online download my documents and within a short time I was reimbursed.

Insurer: MetLife

By: customer

Verified October 06, 2025

Easy to navigate once you get the hang of it

Easy to use app, some of the info they ask for is vague and I’ve had to call to clarify but now that I know exactly what they are looking for, it’s easy to use.

Insurer: Fetch

By: Jamie Arehart

Verified October 06, 2025

Quick turnaround and great customer service

I have never had problems getting my claims reimbursed, usually under two weeks. Recently I used the estimate feature and when I submitted the claim it was paid in under two days! My boy is here today because of pumpkins coverage! I have been able to reach customer service easily anytime I've had any questions and they've been very helpful too!

Insurer: Pumpkin

By: customer

Verified October 06, 2025

Very nice fast and efficient

Very nice fast and efficient. Easy to file claim .

Insurer: Fetch

By: Donna K

Verified October 06, 2025

Easy to file a claim

Easy to file a claim. Quick on repayment.

Insurer: MetLife

By: Louis Ancar

Verified October 06, 2025

Great value, Great service, Great coverage

I have recommended MetLife Pet insurance to all my friends. For years I paid into the program my vet offered which basically covered a few office visits and vaccinations at the annual visit. When I explored MetLife Pet insurance, I discovered that many more things were covered like my prescription preventative med (flea, tick, and heartworm) dental services, office visits, prescription dog food, etc. Such a great value and the turnaround time from invoice submittance to payment is great. I am very thankful for this pet insurance; it takes away the worry of money over the welfare of my dogs. Highly recommend!

Insurer: MetLife

By: Melissa

Verified October 06, 2025

Claims process was way better than…

Claims process was way better than expected. Such an easy process and quick turnaround time. If human insurance could be this easy.

Insurer: Pumpkin

By: Ab0719

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