Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great Insurance
Great Insurance and it's direct pay/ pre- approval ability is superb.
Insurer: Trupanion
By: N/A
Trupanion has offered me peace of mind…
Trupanion has offered me peace of mind that whatever may or may not (hopefully) come in the future, I will be able to ensure the health and rehabilitation of my girl pup Kaia. Upon her first birthday, a tooth fracture was discovered that needed a crown. I've never had this happen to a pup! Thanks to my coverage with Trupanion, I was able to ensure the best care through an excellent local dentist and I was able to select a crown instead of tooth extraction. Coverage with Trupanion saved her tooth/teeth, and allowed me to be able to get her healthcare needs taken care of knowing that she received the best care possible. Direct payments through Trupanion to her dentist and vet are a game changer. In addition, submitting claims for any out of pocket costs is easy and Trupanion responds with the outcome promptly. I highly recommend insurance through Trupanion. You will be doing you and your furry friend a solid. Peace of mind is priceless.
Insurer: Trupanion
By: Jessica
Hard to know where to start
Hard to know where to start. Kept saying they didn’t get any info and going to close it out. I stayed on the phone two hours and they confirmed we sent it twice. Then closed it out two days later. Then resubmitted and talked to a guy who couldn’t figure out that tax was added (literally said tax) and then said that’s all they needed and was sure it should be processed soon. Then got a notice that they needed me to change the spelling of the dog’s name and closed it out three days later. Even though they’ve taken months. So we went to emergency vet and made sure it was always spelled “Roo” vs “Rue” (which was on a few pages). Tried to resubmit and their systems are down. Absolutely useless.
Insurer: Pets Best
By: Kristen C
Quick professional responses and…
Quick professional responses and approvals of claims. Great company to work with.
Insurer: Trupanion
By: Harry
Paid quickly!
Very quick response and the AP is super easy to use! I got my bill paid and couldn't be happier. It's nice to have Spot in case of an emergency.
Insurer: Spot
By: Joshua Good
Timely claim settlements
Timely claim settlements
Insurer: MetLife
By: customer
Poor excuse for a insurance company.We…
Poor excuse for a insurance company.We the have 2 dogs on this policy. The claims we submitted were denied. Now I want to cancel our policy and there is no link to cancel. Do not insure with this company or you'll be sorry
Insurer: ASPCA
By: Tony Digilio
claims
Always had good things to say about Pet's Best until this last claim i made, was not very happy after being with this insurance company for over 8 years.Seems like they will find some way to not paid.
Insurer: Pets Best
By: Ronald Davis
The process was quick to figure out and…
The process was quick to figure out and they were even faster in their response. I even made a mistake and they were able to address it without making any delays or comments.
Insurer: Figo
By: Mary
Quick review and processing of a claim.
Quick review and processing of a claim.
Insurer: Spot
By: Constance Gonzales